About the Role:

WeWork is looking for an experienced Localization Production Manager to lead & grow the l10n project management operations & group at WeWork. This person has a track record of managing successful l10n production programs and cross functional partnerships with product, engineering, & localization vendors, as well as a track record of managing successful teams. The Production Manager will possess strong communication and strategic operational skills & will work with a variety of global WeWork stakeholders. The Production Manager will play a key role in architecting the future of Localization at WeWork.

About the Team:

The Globalization team at WeWork is responsible for producing high quality localized content in over 28 languages for 400K (and rapidly growing) WeWork members worldwide; this includes the localization of a variety of WeWork applications, websites, and member facing communications.

Responsibilities:

• You will directly manage a team of Localization Project Managers
• You will apply advanced G11n subject matter knowledge to make strategic recommendations for the growth of this team
• Measure improvements and impact of changes to process / products to audit impact and perform necessary course corrections where needed to meet global business objectives
• Partner with other teams to source, allocate, and coordinate resources to further drive scalable product localization at WeWork
• Own creation of & change management processes for all localization production processes, tools, services, & corresponding roadmaps & documentation
• Serve as a localization quality subject matter expert & build & evangelize best practices around l10n support at WeWork
• Be accountable for tools acquired / built that assist all product teams in their I18n & L10n efforts
• Collaborate on the vision of supporting our users globally in their desired language throughout all of our member facing applications
• Help team members grow as G11n professionals through teaching and mentoring

Requirements:

• 8+ years of experience in business strategy, product development, finance, and / or advanced analytics and managing a cross-functional team & program
• Minimum of 5 years directly in G11n / I18n / L10n project or program management
• Experience leading & effectively managing complex operations that are highly reliable & scalable
• Extensive experience delivering software & online products to global markets
• Experience working with industry standard software & concepts including TMS (translation management systems), CAT (Computer-Aided Translation) tools, TMs (translation memories), glossaries, and common localization file formats
• Ability to think strategically & execute methodically
• Ability to work in a fast-paced & rapidly changing environment
• Excellent communication (verbal and written) and collaboration skills that will enable you to earn trust at all levels
• Proven experience of managing products, budgets, and justifying resource needs to senior leaders and finance partners
• Advanced degree in business, marketing, engineering, or a related field

Bonus:

• Experience working in the tech industry a plus
• Technical experience and product development experience a plus
• Experience using tools to capture user stories, test cases, sign-offs, etc. JIRA is preferred
• Fluency in 2+ languages