Agency Partnerships Manager

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Trustpilot is seeking someone with an established record of account development and revenue generation with an interest and passion for digital marketing, eCommerce and innovation. As a Partner Manager at Trustpilot, you will be joining our Agency Partnerships Team in NYC to lead on development of new and existing partners within our referral partner network throughout the US & Canada. The ideal candidate is someone who leads by example and will collaborate with others to develop relationships externally and internally to facilitate revenue driving activity with Trustpilot’s New Biz, Customer Success, and Marketing Teams.

Job Functions and Responsibilities

  • Identify and research prospective partners, gather client information, understand their needs, and generate interest in working toward mutual goals
  • Develop compelling mutual value proposition that encourage referral partners, SI’s and influencers to invest in promoting the Trustpilot solution
  • Provide sales support to existing and potential partner organizations through training, customer visits, technical and administrative information about our solution, offering demonstrations, and customer price quotes
  • Prospect and develop agency partnerships from an agreed target list
  • Structure and negotiate referral agreements with potential partners
  • Work across Trustpilot teams including sales, marketing, sales operations, and customer success to ensure successful implementation of agency partner deals
  • Be skilled at closing client business both directly via the agencies, and working jointly with the current sales teams when there is division in ownership
  • Build strong relationships with agencies and clients and understand their concerns with a common objective of enhancing their business
  • Exceptional communication skills are a must to maintain good client relationships and develop new ones
  • Prepare presentation materials and conduct ongoing partner education webinars and lunch and learns
  • Good business acumen to identify and tap new opportunities in the form of best fit clients
  • Excellent at prioritizing work according to workload by exhibiting excellent time management and organizational skills
  • Ability to work under pressure and have an ability to meet the targeted revenue goals.

Competencies, Skills & Requirements

  • 2-4 years account/sales experience
  • Background from a media agency, SaaS or adtech preferred
  • Proven demonstration in meeting targets
  • Previous experience in client presentations, product demonstrations, and negotiating
  • Knowledge of ecommerce, digital marketing and social media a plus
  • Ability to work as part of a collaborative team and independently
  • User knowledge in Salesforce
  • Some experience in SaaS offerings preferred
  • Willingness to travel as needed
  • Excellent organizational skills
  • Excellent presentation skills
  • Strong attention to detail

We offer:

  • A key part of an exciting international growth journey
  • Great colleagues and a social working environment
  • Competitive salary
  • Stock Options
  • Full benefits & 401k
  • Paid family leave
  • Commuter benefits
  • Free lunch Friday and bagel Mondays
  • Snacks, ping pong, foosball, darts, etc.

About Trustpilot

Trustpilot is an online review-driven community and platform that builds relationships between consumers and businesses. Launched in 2007, Trustpilot has seen demand for its service rapidly increase, now providing over 140,000 businesses with TrustScores based on more than 22 million reviews. Trustpilot operates in 65 countries, with offices in the UK, US, Denmark, Germany and Australia. Enabling businesses to engage with customers directly, Trustpilot invites shoppers to provide reviews of their experiences, allowing for a more open conversation about business improvements based on personal feedback.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

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Technology we use

  • Sales & Marketing
    • HubSpotCRM
    • SalesforceCRM

Location

This area has lot to offer. You can grab a burger from the original Shake Shack and enjoy the people watching as you hang out in Madison Square Park. Celebrity chef Mario Batali's popular Eataly market is a great place to shop for groceries or eat your way through all the food stalls.

An Insider's view of Trustpilot

How would you describe the company’s work-life balance?

The work-life balance is amazing. It’s been 5 years since I’ve had the luxury of being off on a weekend. Besides that, my managers don’t really bother me outside of my regular working hours, and I'm always encouraged to take my full hour for lunch. You also can’t beat working remotely; my daily commute is about 20 seconds each day

Jawayne

Account Development Representative

What does your typical day look like?

The thing I love the most about my role as an Account Executive is that every day looks different. Some days I’m more focused on setting up new meetings with prospective clients, whereas others I’m spending my time nurturing opportunities I’ve already created and building rapport with new people.

Emily

Account Executive

What makes someone successful on your team?

There are clear paths to move into management or maintain personal growth as an individual contributor. It's nice to know there is an achievable plan in place and management has always been supportive of my goals.

Jeremy

Senior Customer Integration Engineer

What is your vision for the company?

My personal vision for Trustpilot is to make it the preeminent review platform in the United States both in terms of volume of content and review credibility. Within the org, I envision Trustpilot operating in a way that allows us to understand greater detail of our business and to build the best team in the business!

John

Commercial Operations Director

What projects are you most excited about?

As a Talent Acquisition Specialist, my day-to-day consists of conducting technical phone screens, preparing candidates for interviews, and extending offers! Besides my daily responsibilities, I worked on a social media project recently. I was able to utilize my marketing degree to teach my colleagues how to rock their LinkedIn profiles and content.

Kayla

Talent Acquisition Specialist

What are Trustpilot Perks + Benefits

Culture
Volunteer in local community
Every Trustie has two (paid) volunteering days a year, which they can use to give back to their community.
Partners with nonprofits
We partner with a women's shelter in the Bronx, and another non-profit that helps homeless women and children in NYC.
Open door policy
Team based strategic planning
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Trusties in Color (TiC), Pride & Allies, Trustpilot Women in Leadership (TWIL)
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Mental health benefits
Free subscription to Headspace
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Employees receive 5 days per year of paid sick leave.
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free lunch on Wednesday and Breakfast on Thursdays
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Our kickball team is currently undefeated! We have lots of things like this happen year to year.
Fitness stipend
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within

Additional Perks + Benefits

Opportunities to visit our other offices, including internationally. Ongoing training and development across all departments. Catered lunches on Fridays and towards the end of each month, cold brew and beer on tap. Snacks and bagels on Mondays. Internal promotion track, happy hours and office events.

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