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Business Intelligence Analyst at Justworks
Who we are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

The job

Justworks is seeking a seasoned analyst with a passion for numbers and a demonstrated proficiency in manipulating large data sets to join the small but mighty Business Intelligence (BI) team. This analyst will report to the Director of Business Intelligence and Operations and work closely with the Customer Success (CS) team to understand the day to day data needs of the team and provide actionable insights to help the team operate even more efficiently and knowledgeably as we continue to evolve.

What you'll do
  • Perform both regular and ad hoc analyses around key business questions that pertain to the CS department
  • Build and maintain reports, models, and dashboards around these key metrics to monitor and improve performance
  • Translate complicated analyses into actionable insights across the team and organization
  • Strategize data needs of the organization together with the other members of the BI team
  • Provide analytical support to members of the CS team as needed
Who you are
  • A self-starter with a desire to make an impact
  • Independent yet a strong team-player
  • Extremely detail-oriented
  • An excellent communicator
  • Passionate about solving important business problems and not afraid to dig into the weeds
  • Excited about being challenged and learning new things
  • Understand the importance of an impeccable customer experience and be passionate about using data to further that mission

  • Bachelor’s or Master’s degree in quantitative field preferred (eg. Mathematics, Statistics, Operations Research, Economics, Physics)
  • Knowledge of at least one statistical programming language preferred, with willingness to learn Python, R or Ruby
  • 2 - 3 years of experience working with SQL and translating complex data questions into meaningful insights for non-technical stakeholders
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Why work with us
Working at Justworks, you’ll enjoy company happy hours/retreats, a welcoming & casual environment, great benefits, and the ability to interact with and learn from prominent leaders in the startup community. If you want to work in an entrepreneurial environment, build something meaningful and have fun while doing it, we would love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
Perks & Benefits
Full medical/dental/vision coverage
Unlimited PTO
One Medical
Discounted Gym Membership to New York Health & Racquet
Pre tax commuter benefits through Wage Works
Citi Bike Membership
Leadership Training
Company Retreats
Dog Friendly Office
Employee Referral Program

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