Campaign Operations Manager

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Join us to grow the newest marketing channel since Search and Social!

In only a year, our brands number in the hundreds. They are digital marketers in retail and e-commerce, seeing unmatched results for their programmatic ad spend and speaking on the record about how PebblePost is converting sales for their business. PebblePost was named to the 2016 list of the 100 Most Exciting Startups in New York City. Excited to be in on the ground floor of something big? So are we.

We are looking for a campaign management and operations superstar to join our rapidly growing campaign operations team. As a Campaign Operations Manager, you will be responsible for configuring, managing and optimizing advertising campaigns on our innovative and proprietary Programmatic Direct Mail platform.

Our ideal candidate is organized, patient, creative and analytical. You are service-driven, and your colleagues marvel at your ability to expertly juggle many tasks under pressure. You excel at understanding campaign data at the most granular levels, but you also have a knack for zooming out to see the forest-for-the-trees and knowing what advertisers need to succeed.

Your Contribution:

  • Own the campaign operations lifecycle for Programmatic Direct Mail campaigns for Enterprise and Mid-Market advertisers
  • Collaborate with Sales to develop strategies and tactics to inform campaign media plans
  • Manage trafficking of Programmatic Direct Mail campaigns in PebblePost Platform
  • Coordinate all aspects of successful campaign delivery -- including campaign reporting, pacing, analysis, advertiser insights and optimization
  • Manage initial triage and troubleshooting of campaign delivery or performance issues
  • Review and analyze campaign delivery/performance analytics and coordinate with Sales to present reporting and insights to advertisers
  • Collaborate with Finance team to close out monthly billing and resolve monthly and ongoing invoicing queries
  • Provide on-call support -- when required -- for advertiser-related emergencies

You Are/Possess:

  • Bachelor’s Degree
  • 2-3 years of digital advertising and online media experience, with strong emphasis supporting sales organizations and advertising clients
  • 1 year of digital campaign operations experience with a publisher, network, DSP or ad tech provider
  • Professional communication skills, both internally and externally with customers. Ability to articulate thoughts and concepts fluidly. Personality to quickly build rapport and build professional relationships
  • Project management experience
  • Quick learner and detail oriented; critical thinking, analytical and problem-solving skills
  • Expertly proficient with Microsoft Excel and PowerPoint; ability to quickly learn and use new productivity software application tools
  • Experience with the Google suite, JIRA and Confluence tools

Would be awesome if you also had:

  • Coursework in Business Administration, Media, Advertising, or Marketing
  • Strong interest in the digital media, advertising, and emerging technology industries
  • Working familiarity with a broad range of business functional disciplines, including ad sales, creative services production, revenue operations, inventory planning, yield optimization and marketing
  • Knowledgeable about industry ad categories, various modes of online ad sales channels and ability to translate those customer requirements into technical/operational solutions

About PebblePost

PebblePost invented Programmatic Direct Mail® for digital marketers to transform real-time online activity into personalized, dynamically rendered direct mail that’s delivered into postal hubs within 12-24 hours, every day. The company’s patent pending digital-to-direct mail platform integrates segmentation, campaign management, production, analytics and optimization. PebblePost combines the power of intent data with the effectiveness of in-home to achieve far higher response, conversion rates and ROAS. PebblePost® is a venture-backed company based in NYC with an office in San Francisco.

* Only first party applications will be considered for this position. Agency submissions will not be reviewed. 

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Location

400 Lafayette Street, New York , NY 10003

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