Director of Operations (IT Administrator) 4C Insights Careers

| Greater NYC Area
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Description

About 4C:
4C is a global leader in data science and media technology with solutions for multi-screen convergence. Brands, agencies, and media owners use 4C to improve effectiveness across channels and devices. The 4C product suite includes activation on Facebook, Instagram, LinkedIn, Pinterest, Snapchat and Twitter as well as TV synced ads across digital display, mobile, search, social and video. The company also provides advertising and content analytics leveraging its Teletrax global TV monitoring network and proprietary social affinity database. Founded in 2011 and based in Chicago, 4C has staff in 17 worldwide locations across the United States, United Kingdom, France, Hong Kong, India, the Netherlands and Singapore. Visit www.4cinsights.com for more information.


Responsibilities:

As Director of Operations you are responsible for managing the day-to-day activities of the Network Operations team, consisting of 4 engineers a.o.:

  • Daily stand-up meetings to discuss the items of the day, and dividing incoming and outstanding requests between the engineers.
  • Monitor and steer the engineers where needed and control the 24/7 support shifts.
  • Regular 1:1 sessions with the team members.
  • Come with idea’s for improvements in the daily activities.
  • Participate in Network Operations related daily technical work, if needed.

As System Administrator you are responsible for the Network Operations IT-infrastructure. This covers a.o.:

  • Maintain and extend the current Network operations IT-infrastructure.
  • Generating and implementing improvement plans.
  • Implementing and maintaining IT-related procedures and instructions (ISO, SOX)
  • Responsible for the Network Operations IT-budget and ordering of IT equipment.
  • Communicate, instruct and train the other IT-responsible engineers.
  • Implement backup and restore strategies to make sure all our relevant data is redundant.
  • Resolve IT issues, creating backups, configure and install hardware and software, monitoring infrastructure, implement, maintain and check security measures,
  • Act as the IT-contact for internal Network Operations projects.
  • Document our Network Operations IT systems and corresponding procedures

 
Education & Experience Requirements:

  • Proven management skills
  • Affinity in the Broadcasting environment
  • Technically minded.
  • Bachelor degree in IT
  • Experience with MS Windows Server & Workstation, Exchange, Linux, ERP Exact.
  • Experience with virtual environment is a plus, vSphere, Hyper-v.
  • Experience with Database Administration is a plus, MS SQL server, MySQL.
  • Provable knowledge of networking, routing and firewall configurations.
  • Knowledge on f5 BIG-IP Load Balancer configuration and iRules is a pro.
  • Good knowledge of TCP/IP, VPN PPTP/IPSec and active directory, UDP Multicast Streaming.
  • Capability of local and remote LAN/WAN troubleshooting using network tools a.o. Wireshark, nmap, …
  • Good knowledge of server hardware, a.o. Raid configurations,protocols, NAS, SAN.
  • Independent in planning of own tasks and reporting of progress.
  • Knowledge of multiple Operating Systems is a must

We Offer:
We offer a challenging job in a dynamic international environment. At 4C you have the opportunity to make an impact. We are proud of our open and informal culture. We offer a comprehensive benefits package including Health, Dental, Life Insurance, Matching 401K, Unlimited Vacation and Maternity and Paternity Leave. The salary will be commensurate with experience.

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Location

126 5th Avenue Floor 15, New York City, NY 10011

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