ABOUT YOU:

We’re searching for a Director of Product Design who can help us make better products for our customers. We're looking for someone who can build up our design team, gather insights about our customers, work closely with engineering to ship product improvements, and partner with senior management to shape our company's future.

You are an expert in digital product design. You have worked with engineering and product teams to build and launch digital products at scale. You are intimately familiar with web and mobile platforms and their constraints. You know how to manage change across an active and passionate customer base.

You are a master of your craft. You can help us design desirable, usable, beautiful, and clear interfaces for our customers. You have a deep knowledge of visual design, interaction design, copywriting, and user research to help us achieve these goals.

You are excited to lead, coach, and grow a design team. You enjoy mentoring designers on everything from micro-interactions to design process. You know how to source, interview, and hire talented designers. You are comfortable managing teams and can build a strong design culture.

You enjoy the startup pace. You’re deeply pragmatic. You know when to polish pixels and when to sketch something rough. You balance quality with speed. You know when to push for a large-scale holistic redesign and when a bit of duct tape will do.

You believe user research leads to better products. You’re comfortable with scrappy methods for learning about customers' behaviors and needs. You can push our teams to prototype and test ideas early. You know how to communicate customer insights across the company so we can all make better decisions.

You want to shape the future. You enjoy working with senior management to map long term vision into next steps. You deftly herd cats and quickly get stakeholders aligned. You identify important challenges that no one has seen yet and rally everyone to solve them together.

REQUIREMENTS:

• Bare minimum of 5 years of experience designing interfaces and working with engineers and product managers to ship designs to customers. This is a true director-level role.


• Must work from our headquarters in New York City — we offer compensation for relocation if you do not currently live in our beautiful city.


• An academic degree in Interaction Design, Human Computer Interaction, or similar field is preferred for this position. But if those degrees didn’t exist at your university, don’t worry about it. 

HOW TO APPLY:

If you think ClassPass might be a good fit for you, the form below is the best way to reach us. 

We know that if you’ve been busy leading a design team for the past few years, you might not have a portfolio handy. Don't let it slow you down. We’d still love to hear from you.

A cover letter is a great way for us to get to know you. Feel free to add some detail about why you’re an excellent candidate for this role. If you’re not sure what to write, tell us about a lesson you learned at a previous role and how it could apply at ClassPass.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.