Justworks
Our mission is to help entrepreneurs and businesses grow with confidence.
New York, NY
Hybrid

Director, Sales Operations

Sorry, this job was removed at 9:00 p.m. (EST) on Saturday, November 4, 2017
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 Who We Are  

We work hard. We’re helping businesses get off the ground, enabling them to focus on running their business and solving HR logistics for them. Our work already affects tens of thousands or people and we’re just getting started. We’re data driven and never stop inventing new ways to improve.

Working at Justworks, you’ll enjoy company happy hours, a welcoming and casual environment, great benefits, and the ability to interact with and learn from prominent leaders in the start up community.

If you want to work in an entrepreneurial environment, build something meaningful and have fun while doing it, we would love to hear from you. 

The Job - Director, Sales Operations

The Director of Sales Operations will be responsible for optimizing sales performance, efficiency and drive implementation of sales strategy & planning as well as process definition, improvement and automation. This hands-on position will own projects from idea generation through execution and delivery.  

The Sales Operations Director will have in-depth experience in action-oriented quantitative and qualitative sales analysis. You are a highly analytical, outcome-oriented problem solver who makes decisions and acts on them quickly with a high sense of urgency.  He/she possesses strong communication and interpersonal skills and has experience working in fast paced growth environments. You will be responsible for handling sales lead generation, KPI reporting, analysis and optimization, project managing new process roll outs and leading and enforcing the sales and retention processes. You will have the ability to question the effectiveness of current processes and procedures in order to lead change to increase the efficiency of our sales force.

What you'll do

  • You will conduct research and provide findings to support key strategic decisions, including the organizationalstructure, quota definitions, compensation planning, and territory assignments
  • You will be in charge of building, optimizing and leading strategy over the lead generation process as well as build systems that enable automated processing of potential customer information
  • Find opportunities to streamline sales process and manage implementation of necessary modifications
  • Collaborate with sales leadership to develop and implement process & policy changes
  • Ensure the optimization of new sales tools and techniques that are implemented on the sales floor
  • Observe sales processes with a strategic and consultative focus to inspire change and increase the number of client calls and closed deals
  • Increase the lead pool of good quality leads in North America through the development of new prospecting tools
  • Eliminate friction in the sales cycle through standardization of policies and procedures to optimize the sales funnel
  • Define, track and drive attainment of sales metrics and KPIs

QualificationsWho you are:

  • BA a top university, and MBA from a top tier school preferred
  • 8+ years relevant experience (Sales Management, Sales Operations, Management Consulting)
  • Strong analytical and data management skills
  • Strong project management and execution skills
  • Effective communication, both written and verbal
  • Experience working in a fast-paced, data-driven environment
  • Authority in Salesforce CRM
  • Experience modeling potential compensation and quota structures
  • Experience researching and implementing new sales tools to aid the work flow of an inside sales force
  • Excellent understanding of standard business practices related to Sales Operations processes and systems
  • Preferred - Experience working for B2B SaaS company
  • Preferred – Working knowledge of SQL and other programming languages
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What are Justworks Perks + Benefits

Justworks Benefits Overview

People are our most prized asset. We do hard work, and we’ll always work hard to take care of you.

Culture
Volunteer in local community
Whether it's through Justworks-sponsored initiatives or in pursuit of a cause that matters to you, get paid while you're giving back. All Justworks’ employees get up to five fully-paid volunteer day
Partners with nonprofits
Justworks.org is creating equitable access to entrepreneurship for early-stage minority- and women-owned businesses through its annual grant program.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Justworks’ dedicated program manager for Diversity and Inclusion (D+I) oversees the company’s formal practices and policies.
Highly diverse management team
Justworks is committed to constantly improving our diversity, equity, and inclusion initiatives across the entire company.
Mandated unconscious bias training
Diversity manifesto
At Justworks, we believe it takes diversity of identity, culture, and life experience to create a world in which starting, running, and joining a growing business is an accessible option for all.
Diversity employee resource groups
Justworks has eight Employee Resource Groups (ERGs) that are all committed to making the company's work culture more diverse and inclusive.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Justworks employees can contribute up to $2,500 annually to their FSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Justworks offers its employees multiple wellness perks including access to Talkspace, Classpass, Gympass, and a complimentary membership to Headspace.
Mental health benefits
Justworks offers employees access to Talkspace and an annual complimentary membership to Headspace.
Financial & Retirement
401(K)
401(K) matching
Justworks will match up to $1,000 of your 401k contributions dollar for dollar per year.
Company equity
As a Justworker, you have a stake in the company you work every day to build. All Justworks offer letters include equity and Justworkers can continue to earn more over time with promotions and tenure.
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Justworks Family Matters Employee Resource Group hosts events throughout the year for employees and their families to participate.
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Pet friendly
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

Enjoy access to top-notch medical, dental, and vision insurance with the options you need to feel secure and take care of yourself, your way. Justworks offers plans with 100% covered premiums for individuals and 90%+ covered premiums for families.

Taking care of yourself doesn't end with having good health insurance, especially when it comes to dealing with stress or issues in your life outside of work. Get free access to Talkspace, the leader in anonymous, accessible, and professional online therapy. Plus, with Health Advocate, you’ll have legal, financial, and medical bill resources at the ready.

We carefully vet the benefits and perks we offer in Justworks. That means you get access to all the same great options as our customers, plus everything that’s still in beta — all while helping to make our product even better.

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