Head of People

| Greater NYC Area | Hybrid
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THE ROLE

OBJECTIVE:

Hello Alfred has an incredible mission of helping people Come Home Happy. Behind the scenes? We come to work happy. So while we always have our customer experience in mind as we scale our business, we take our employees experience just as seriously, making sure they have the runway for growth, feedback and transparency to continuously evolve in their professional development and feel supported all the while doing incredible work.

We’re seeking a superhero of epic proportions who is truly passionate about people and will stop at nothing to be their advocate, protect and nurture their development and strategize to attract people who work hard and are motivated by the same things at their core: empathetic efficiency. We’ll call this person a Head of People for all intents and purposes, but this person will bring and be so much more as a true culture carrier.

What you’ll do:

  • Help set the organizational strategy for the company, directly with the CoFounders
  • Set the strategy and lead us to develop and retain our outstanding talent
  • Develop performance review system and roll out to the company
  • Oversee and manage Employee Benefits and structure compensation strategy and bands
  • Oversee and work closely with the Talent team on strategy and growth plan
  • Develop and oversee professional development for employees, both Field and HQ

QUALIFICATIONS

  • Broad knowledge of the HR and recruiting functions, with over 10 years experience in HR leadership, preferably within some start-up environments
  • Bachelors degree, Masters Preferred
  • Deep understanding, interest, and excitement in cultivating and maintaining our awesome culture
  • Fluency with all the landscape of HR services and products, including recruiting platforms, HR systems, tools and available resources
  • Curiosity to try new things and to always be learning
  • Scrappy and resourceful self-starter
  • Working knowledge of the HR landscape, able to create process and policy to ensure Alfred is compliant with federal, state and local laws
  • Incredible Flexibility and effective communication

BENEFITS

  • Competitive annual salary
  • Your choice of computer
  • Roof deck
  • Great benefits
  • Tell us what you need to be successful

THE COMPANY

We imagine that if you’re reading this, you may be like us and have a notable obsession with the Conundrum of Time. Where does time go? How do we make it last? How can we maximize it successfully, supremely, spectacularly? You sound like a particular brand of superhero, and we’ve been searching far and wide to meet you.

Hello Alfred is quickly establishing itself as one of the most disruptive commerce channels around, trusted to deliver services and goods past your door. Block-by-block, city-by-city, we’re building a marketplace, lighting up homes with the Alfred OS and service promise: to ensure Alfred members always Come Home Happy.

We are looking for the next generation of leaders in CX, Engineering, Ops, Marketing, and more. Our priority and path to success has always been putting people first and we've nurtured a culture that challenges us to be our collective best, while balancing life and work. We hire driven, detail-oriented, ruthlessly efficient, positive, excellent communicators. Our team members have backgrounds that include experience in a similar startup environments, operations, consulting, hospitality, or folks who thrive in challenging and ambitious settings.

As a superhero, we will expect you to eclipse tall expectations every day. We set a high bar for ourselves, and we’re looking for folks who inherently have a high bar for themselves.

Side note: we only hire extremely polite and hospitable people.

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Location

Two blocks up from Battery Park, Alfred is no more than a ten-minute walk to water south, east, and west. Our office is easy to get to with many subway lines, ferries, and the PATH within a short walk.

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