Disrupting an industry through data, technology, and speed is hard work – but the challenges we’ll tackle together are some of the most rewarding you’ll experience in your career.

Backed by AIG, Two Sigma and Hamilton Insurance Group, we have the horsepower and partners to make a big impact. If you are energized by making the complex, simple; the time consuming, easy; and the antiquated, tech-enabled, we want you on our team.

As Attune's first hire devoted 100% to IT support, you'll be the go-to person for all things IT, networking, security, etc.  You will build great working relationships and join a collaborative community that solves big problems and has fun while doing great work.

Specific responsibilities include:

• VoIP/PBX telephony system configuration for our customer care group, along with troubleshooting and maintenance
• PC and MAC configurations/troubleshooting/repairs
• Tackle thorny security-related IT issues, particularly as we are a financial services / insurance company
• Handle end-user requests; troubleshoot, diagnose and repair hardware, software, network and peripherals issues
• Drive IT project planning
• AV equipment setup/troubleshooting
• Set up new employees – collecting requirements, purchasing, imaging, setup, deployment, education and follow up
• Maintain inventory of equipment and vendors
• Research, recommend, purchase and deploy IT hardware and services
• Documentation of systems for end users and other IT personnel

You have experience in:

• Demonstrated technical know-how of OS X, MS Office, MAC Office, Windows 7
• 2+ years of experience in an IT technical support position supporting Windows and Mac systems
• Ability to work collaboratively in a team environment
• Being detail oriented and taking on ownership
• Passion for new technologies and drive to provide an excellent customer service experience for all of our employees

About Attune

What’s your favorite small business? The dog walker, corner bakery, dry cleaner down the block? We each rely on them because they take care of us. At Attune, we take care of them.

In partnership with Two Sigma, Attune is transforming how small businesses access the insurance they need to grow and protect their businesses. We are building technology that simplifies the process for small businesses to get what they need to survive. Instead of requiring answers to hundreds of questions, our platform aggregates the necessary data from different sources and then uses analytics to create tailored products that can be delivered in seconds.

Attune Insurance Services, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.