IT Manager
At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.
The jobAs an IT Manager, you will work with Engineering and Facilities to support the hardware and software systems that Justworks employees rely on to do their jobs effectively. You will be expected to work directly, through a team of direct reports, and with vendors to troubleshoot and solve issues, and provide solutions for internal customers.
What you'll do- Be responsible for the hiring, development, engagement, and retention of a team responsible for:
- Desktop support - we're mostly a Mac shop, but have some Windows machines as well
- Application support, including G Suite and Atlassian products, videoconferencing, endpoint security
- Provisioning, transfers, upgrades, and deprovisioning of user accounts and hardware
- Procurement, inventory management, and decommissioning of various hardware/software
- Work with our Facilities team to manage and build out office infrastructure including networking/wifi, VPN, printers, etc.
- AV equipment in conference rooms and All-Hands areas
- Create/update standards, processes and guides around above
- Vendor vetting/selection and management
- Respond to tickets as needed
- Respond to issues off-hours as needed, for urgent issues or planned maintenance
- Have 4+ years of IT experience
- Minimum of 2 years of management experience
- Knowledge of current technology, trends, and best practices
- Strong communication (both written and verbal) and problem solving skills
- Experience managing both Mac and Windows machines
- Experience with JAMF
- Experience managing Google Apps / G Suite
- Networking experience - managing switches, routers, firewalls, wifi, as well as understanding of networking protocols
- VoIP experience a plus
- Not afraid of the command line
- Basic scripting and/or SQL knowledge is a plus
Visa sponsorship for this role is currently not available.
Diversity at JustworksJustworks’ vision is for all identities, backgrounds and expressions to be represented in the workplace. We're building the foundation for long-term success and intend to cultivate a safe, collaborative and inclusive space and company culture.
We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.