Media Account Manager - Bilingual
Taboola is widely recognized as the world’s leading content discovery and distribution platform that now serves over 360 billion editorial and video recommendations to over 1 billion unique visitors every month.
Publishers, marketers, and agencies leverage Taboola's platform to retain users on their sites, monetize their traffic, and distribute their content to drive high-quality audiences. Taboola's technology analyzes real-time user data (such as geography, device type, referral source, collaborative filtering, and social media trends) to predict the top handful of items a user may want to consume next. Taboola's partners include a wide network of top tier publisher sites, including: MSN, NBC Universal, USA TODAY, Business Insider, Bloomberg and The Weather Channel.
Taboola is headquartered in New York City, and also has offices across the globe in Los Angeles, London, Tel Aviv, New Delhi, Bangkok, São Paulo, Shanghai, Beijing, Seoul, Istanbul, and Tokyo.
We are looking for an all-star Media Account Manager to join our new team with huge opportunities for growth. This person will be directly responsible for managing a book of business and identifying upsell/optimization opportunities at scale. The ideal candidate will be entrepreneurial, analytical and have strong relationship management skills along with bilingual fluency in Spanish and English.
Responsibilities and skills:
- Identify upsell opportunities at scale
- Grow revenue for large book of accounts
- Monitor campaign performance and conduct quarterly calls to help clients with campaign strategy & optimization
- Work closely with the Product, Marketing and Support organizations to drive revenue and increase customer satisfaction
- Troubleshoot and resolve issues in a timely manner
- Identify opportunities to improve products and the customer experience
Requirements:
- Bilingual fluency in Spanish and English
- 2-3 years of professional experience (client-facing in the digital media /online publisher space preferred but not required)
- Outstanding relationship management and customer service skills
- Exceptional communication skills
- Strong critical thinking skills
- Ability to effectively prioritize and manage tasks within a fast-paced environment
- Demonstrated ability to work and collaborate within a high-performing team
- Self-motivated, entrepreneurial, and comfortable dealing with ambiguity
#LI-AY1