Operations Analyst

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About Breather

Breather creates and curates a network of beautiful, on-demand private spaces that you can reserve and unlock via our web and mobile apps. We're venture-backed. We're growing quickly. We have big ambitions... and we want you to help us achieve them.

The Role

Reporting to the Global Operations Manager, the Operations Analyst’s mission is to ensure every Breather space and reservation surpasses our members’ and guests’ expectations. In this analytical and self-driven role, you will focus on ensuring that City Operations teams have the knowledge and tools needed to successfully manage their day-to-day operations, with a focus on room upkeep and in-room user experience. As Breather continues to scale to thousands of spaces across the globe, your work will be critical to maintaining the consistent quality that is a hallmark of the Breather network.

At Breather, you will:

  • Create and own knowledge base on Breather Operations, from guidelines on in-room amenities to checklists on how to clean spaces post-reservation.
  • Ensure company-wide space standards are met across all cities so that clients have the same magical experience anywhere around the world.
  • Audit existing and new space listings to ensure city Operations teams capture the full information required to allow our guests to find and enjoy the perfect Breather space for their needs.
  • Build and assist in leading training programs for Operations Managers, Coordinators and Associates.
  • Identify Operational challenges as the business grows and work across markets and departments to address them proactively.
  • Do whatever it takes, even outside the scope of your job, to ensure that Breather runs smoothly and seamlessly.

About you

  • Enjoy new challenges, no day is ever the same.
  • Highly organized, able to prioritize different projects and requests and multi-task as needed.
  • Solutions-oriented, resourceful and able to think quickly on their feet.
  • Self-starter, able to work independently and with minimal guidance.
  • Scrappy, willing to get your hands dirty and spend your time equally both in and out of the office.
  • Analytical background is a plus.
  • 2-3 years experience preferred.

Great work deserves great perks!

  • Be part of a well-funded, proven startup with big ambitions, competitive salary and company equity.
  • The Breather crew has access to comprehensive medical, vision, and dental coverage.
  • We’ll provide the digital toolset and whatever else that you need to do your best work.
  • Free access to the Breather network of over 200 spaces (and growing, fast!).
  • Company-funded travel to conferences & professional development events.
  • Fun work environment and company culture with an upbeat, first-class team.
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Location

455 Broadway, New York, NY 10013

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