As a Partner Operations & Strategic Planning Associate, you’ll play a key role in designing business processes to support our rapid growth, defining and implementing actionable strategies for the organization, and developing robust/scalable metrics & reporting to drive decision making and insights.  

Strategic thinking and analytical rigor are a must, but you’ll also need to get your hands dirty to help drive real, sustainable impact. You should expect to interact directly with ClassPass leads to help inform your insights, and will need to coordinate cross-functionally across all parts of ClassPass to execute initiatives that will help ClassPass to become the next great company.

Responsibilities

• Define metrics and develop tracking/reporting processes to improve visibility into performance and to enable deeper understanding of business drivers


• Develop foundational analytics that provide actionable insights on our customers, our partners, and our business operations


• Work closely with cross-functional teams on critical topics core to our operations and execution


• Work closely with company leadership on major strategic initiatives that will shape the future of the company

Requirements

• 2+ years experience in management consulting, PE, VC, or in an operations / strategic planning role at a tech / fitness company; experience with a rapidly scaling business is a plus


• Practical business sense with the ability to translate between strategic business decisions and their operational implications


• Demonstrated experience & excellence in leading complex and cross-functional projects with multiple stakeholders


• Excellent communication skills with the ability to distill complex issues & detailed analysis into simple, structured frameworks with concrete action plans


• Comfort with ambiguity, uncertainty, and a rapidly evolving business landscape


• Functional expertise in Sales & Marketing in B2B and/or B2C companies; eCommerce experience a plus

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.