Product Designer (UX)

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Overview

Smartling builds web-based software that enables the world’s top brands to localize and translate the content of their websites, mobile apps and business documents. We are seeking a passionate, energetic, thoughtful and experienced Product Designer to join our Product team in NYC. You will be working directly with users from companies like British Airways, Spotify, Pinterest and GoPro (to name a few). The Product Designer will work with our Engineering and Product teams to help grow the design discipline within the organization. You must be comfortable working on a small design team and willing to help define best practices and processes.

 

Tasks at hand

  • Experience creating and maintaining design systems, style guides or pattern libraries.
  • Achieve expert knowledge of our product’s user’s and advocate for their needs across teams.
  • Provide UX assets to product and engineering teams that communicate design vision and goals.
  • Be an advocate for design thinking within the organization and unify our users’ and stakeholders’ expectations.
  • Contribute to user research efforts and communicate findings across teams.

 

Must Haves

  • Four-year degree or demonstrable experience.
  • 3-4 years of professional experience designing digital products.
  • Understanding and working knowledge of web UI technology and experience working with complex web applications.
  • Online portfolio that demonstrates your process and experience.
  • Excellent presentation and communication skills.
  • Must be passionate about design, user experience, and technology.
  • Insatiable desire to learn new skills, try new approaches or experiment with process.
  • Expertise with all or most aspects of our design process:
    • Wireframing / Sketching / Prototyping
    • Research methods (Conducting user interviews, tests, workshops, etc.)
    • UI / Visual design
    • Analysis & Measurement.
  • Ability to collaborate on a day-to-day basis with engineering teams.
  • Active in UX Community - attends meet-ups, conferences, and online discussions.

 

Nice to Have

  • Experience working at a startup.
  • Experience working on a SAAS product.
  • Working knowledge of HTML, CSS and JS frameworks (Bootstrap, Node, Angular, etc.).
  • Speed and efficiency working in Photoshop.
  • Familiar with Agile, continuous deployment, and development processes.
  • Familiar with translation and/or localization.

 

You are

  • Curious. Enjoys learning new technologies and data analysis techniques.
  • A Leader. Proactive and use excellent judgment when dealing with issues.
  • Customer Focused. Passionate for client success at all times.
  • Detail Oriented. Well organized with attention to detail.
  • Team Player. Ability to work effectively and cross-functionally with all levels of management, both internally and externally.


What matters to Smartling?

To help our clients grow their businesses and to help you grow as an individual both professionally and personally. 

  • Competitive salary and Employee Stock purchase plan.
  • An opportunity to learn and advance your career. 
  • An energetic, value-driven, and fun culture and team spirit.
  • Take a break when you need it – Flexible PTO.
  • Company paid medical/dental/vision/life insurance.
  • Commuter Benefits.
  • Convenient office in the middle of Manhattan- just blocks from Penn Station and Grand Central.
  • Team outings (Baseball games, happy hours, etc.)

Smartling, Inc. is an equal opportunity employer. No third party recruiters or freelancers please.

 



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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • D3JSLibraries
    • FluxLibraries
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • Linkedin Sales NavigatorCRM
    • EquireCRM
    • ZoomInfoCRM
    • YeswareCRM

Location

NY

An Insider's view of Smartling

How would you describe the company’s work-life balance?

My managers and colleagues alike share immense respect for work/life boundaries. As part of a remote organization with teams across different time zones, trust and flexibility are the norm. And when it comes time for a vacation, I know that my team has processes in place to ensure I can truly log off!

Kelly

Sr. Customer Success Manager

How do you collaborate with other teams in the company?

The great thing about collaboration at Smartling is that teams are really focused on outcomes and measured deliverables. This helps everyone know what they need to do to support one another and get positive results.

Andrew

Associate Director, Language Services

What are some things you learned at the company?

I've learned so much at Smartling, but I would say learning about different technical integrations into complex tech stacks has been the most impactful. Having had a very basic understanding, this knowledge has been helpful in growing and closing opportunities! We have an amazing team of Solution Engineers who are always ready and willing to help.

Jose

Sr. Account Executive

How do you empower your team to be more creative?

Simply by focusing on outcomes over outputs. Defining a goal and giving each team member the autonomy to approach it in their own way encourages experimentation, taking risks, and thinking outside of the box.

Grace

Sr. Director, Product

How do you make yourself accessible to the rest of the team?

In our new remote work reality, I make sure to schedule regular check-ins with my team members. I also stay close to Slack where they can reach out at any point. Knowing when to switch from written communication to a call becomes also essential to avoid misunderstanding.

Valerie

Senior Director, Language Services

What are Smartling Perks + Benefits

Culture
Open door policy
OKR operational model
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Professional Development Benefits
Job training & conferences
Promote from within
Paid industry certifications

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