We are seeking a Senior Project Manager/Program Manager to lead the PMO in the execution of client-facing projects for our Integrated Services Group. The candidate will be responsible for leading a team in the management of full programs and individual projects across technology product delivery. The ideal candidate will have expertise in multiple IT disciplines and extensive experience as a PMO, as well as working with resource managers, vendors, and meeting directly with client management.

Responsibilities:

• Leads the planning, execution, and closing of projects
• Works with the project team, vendors and clients to create and execute project plans
• Creates and maintains consolidated master plan, issues logs, and status reports
• Facilitates internal and external project team meetings
• Responsible for assessing the impact of shifting project priorities, demands and timelines
• Manages customer and project team expectations
• Identify, resolve and/or escalate issues in a timely fashion
• Owns risk mitigation, including development of contingency plans
• Ensures project artifacts are completed, acceptable and in accordance with standards
• Manages budget for assigned project(s), monitors project progress and adjusts resources and priorities accordingly
• Manages multiple projects simultaneously in a fast-paced environment

Preferred Skills:

• Proven project/program management & leadership skills, including experience with Project Management methodologies and tools, experience with PMO-best practices a plus
• Demonstrated ability to operate both strategically and tactically in a fast-paced, matrixed environment while managing multiple, concurrent projects.
• High degree of organization and ability to manage competing priorities
• Ability to communicate at all levels with clarity and precision both written and verbally
• Team player who is comfortable under pressure and willing to roll up his/her sleeves, regardless of the task
• Excellent problem-solving and critical-thinking skills
• Experience working with Fortune 50 client companies, specifically in retail, a plus
• PMP Certification a plus 

Job Requirements: 

• Minimum 7+ years of progressive project management experience in multi- disciplines, preferably in a client-facing environment
• Proficiency with project management tools and techniques
• Strong experience in End-to-End Planning and Project Execution, particularly in technical design projects
• Superior verbal, written, presentation, meeting facilitation and interpersonal communication skills
• Ability to manage concurrent projects
• Experience working both independently and in a team-oriented, collaborative environment is essential
• Willingness to travel to the client site, up to 25%

About Intersection:

Intersection is a technology and media company committed to improving the urban experience at the convergence of digital and physical worlds.

Our unique set of assets focuses on leveraging emerging trends in technology to improve the quality of life in cities as well as create products to grow and develop businesses. With 12 offices, media in 60 markets, and 500+ people across the United States, we carry expertise in:

• Technology & Innovation
• Engineering
• Design
• Advertising & Media
• Strategy
• Data

Our work spans across a variety of markets in cities, government, mass transit, airports and airlines, cultural institutions, retail, and telecommunication providers.

Intersection is the lead company behind LinkNYC, the largest and most advanced public Wi-Fi and street furniture network in the world. By providing up to 10,000 communication hubs for City residents and visitors with free public Wi-Fi, access to communications, information, and municipal services across the City, Intersection aims to create an array of solutions to help make cities around the world more livable and connected.

Intersection is an Equal Opportunity Employer.