Managed by Q is the platform for office management. Q makes it easy to run an office by connecting offices to services, including cleaning, maintenance, office administration, IT, and security. Companies use Q’s marketplace to discover vetted service providers, request project quotes, schedule work, and pay for office services, all in one place. A solution for recurring and ad-hoc office needs, Q saves companies valuable time and supports office operations for thousands of businesses nationwide.

Recruiter at Managed by Q

About Q:

Managed by Q is the platform for office management. Q makes it easy to run an office by connecting offices to services, including cleaning, maintenance, office administration, IT, and security. Companies use Q’s marketplace to discover vetted service providers, request project quotes, schedule work, and pay for office services, all in one place. A solution for recurring and ad-hoc office needs, Q saves companies valuable time and supports office operations for thousands of businesses nationwide.

About the role:

Managed by Q is currently looking for a dynamic, proactive Lead Recruiter to build a team of 5-star Client Operators for our New York City office. As this department’s main Recruiter, you’ll be responsible for managing the high volume, full life-cycle recruitment process for all of Q New York’s Client Operators. You’ll oversee the entire process, from sourcing to hire. You’ll be responsible for hitting ambitious weekly targets and ultimately building and maintaining a recruitment system that scales with the growing demands of our NYC team.

About you:

  • You’ve staffed large teams, and know how to manage the systems to meet your goals.
  • You’ve managed all parts of the recruitment process, and you feel comfortable driving application volume, hosting compelling group sessions, and maintaining high matriculation rates.
  • You have a strong network – both online and offline – and maintain a large volume of relationships with relevant groups and community partners.
  • You live and breathe recruiting metrics and have a formed perspective on the right KPIs and SLAs for recruitment success.
  • You are a self-starter and have an entrepreneurial spirit. You are quick to jump in and make improvements wherever you see opportunity.

Responsibilities:

  • Manage the full life-cycle recruitment process for all Cleaning Operators and Maintenance Operators in Q NYC (sourcing, screening, and interviewing)
  • Work closely with our NYC hiring managers in order to anticipate and meet staffing needs for cleaning and maintenance operations
  • Schedule and lead weekly group interview sessions
  • Create and initiate recruitment strategies to ensure current and future staffing needs are met
  • Collaborate with team leads to continuously improve our interview and hiring practices, ensuring best in class recruitment
  • Participate in job fairs and other recruitment outreach events
  • Build and maintain relationships with community partners to drive interest in Operator position(s)
  • Serve as a point of contact for all Operators-in-Training in-person, over the phone, and over email

Qualifications:

  • Bachelor’s degree required
  • 3+ years experience in recruitment, sales, account management, or related relationship-building function strongly preferred
  • Strong communicator with adept verbal, writing, and presentation skills
  • Past experience sourcing prospects using online tools LinkedIn, Angel List, Crunchbase, etc.
  • Past experience conducting interviews and making selection decisions preferred
  • Familiarity with HR databases, applicant tracking systems (ATS) and candidate management systems (CMS) preferred

Benefits:

  • Ground floor opportunity at one of the fastest growing companies in the world
  • Competitive salary
  • Generous stock options
  • 401(k) with matching
  • 100% coverage for medical, dental, and vision insurance
  • An insanely supportive, hardworking team, building something BIG
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