Senior Technical Account Manager
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The Senior Account Manager is primarily responsible for owning and maintaining positive client relationships. The Senior Account Manager will focus on program growth and strategic thought leadership in addition to overseeing day-to-day processes, relationships and issue management for our clients.
Responsibilities of the Senior Account Manager:
- Act as Consultant to our clients to ensure they achieve significant value from the Movable Ink platform
- Conceive, develop, and execute client-specific email marketing strategies by utilizing HTML and CSS
- Translate customer business objectives into effective use of the Movable Ink platform
- Ability to manage multiple, concurrent projects in a fast-moving environment
- Ensure that our customers are delighted with our services
Basic Qualifications Needed:
- Bachelor's degree or equivalent experience
- Demonstrable knowledge of JavaScript/JQuery, HTML, and CSS
- 4+ years' experience in client services, account management, or email marketing at a leading email service provider
- 1+ years' experience building relationships at a senior management level
- Proven experience developing email marketing plans with quantifiable impact
- Proven knowledge of key email metrics and strategies that can increase engagement
Preferred Qualifications:
- Strong written and verbal communication skills
- Out-of-the box thinker and able to work independently
- Software development background and startup experience a plus
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