Flatiron Health
Reimagining the infrastructure of cancer care.

Senior Director, Research Operations

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Flatiron Research was started in 2014 with the goal of serving cancer patients by accelerating research. We believe that existing clinical research paradigms are ill-equipped to answer the research questions that face drug developers, academic researchers, and regulators in the oncology space today. By focusing on technology solutions that can be deployed widely across the Flatiron network of providers, Flatiron Research has the opportunity to generate insights that were previously impossible.

Today, Flatiron Research is focused on innovating in the Real-World Evidence (RWE) space. Our technology-first approach has allowed us to build RWE data sets with higher quality, accuracy, recency, and scale than any other data set that is available. We have active partnerships with top-tier academic medical centers, 8 of the top 10 oncology biopharma companies, and the FDA, all focused on using RWE to answer clinical questions quickly and safely.

Responsibilities:

The Senior Director of Research Operations will be responsible for the operations of Flatiron’s Real-World Evidence (RWE) business line, which is Flatiron’s largest revenue driver today. Specifically:


  • Oversee operations for the business line. Be ultimately responsible for the on-time, high-quality execution of all research projects, and for scaling capacity over time.
  • Partnering with our customers and partners from biopharma and academic medical centers to generate high-quality data and insights.
  • Managing a diverse team of Project Leaders, Compliance/Regulatory, and Medical Writers. Setting the strategy and vision for this team as it grows over time.
  • Recruiting and retaining extraordinary talent across all functions.
  • In partnership with other leaders, setting the go-to-market strategy for the RWE business line.
  • Building process, structure, and playbooks for Research Operations, and adapting the teams to grow and change with the business.

Requirements:


  • Excellent ability to understand the operational requirements and hiring needs for a research organization to anticipate and fill in operational gaps early
  • Amazing people manager; experience leading groups of 10+ people; extremely thoughtful about management style, culture and leadership generally
  • Customer facing experience as a vendor
  • Extremely strong understanding of market strategy; ability to see how Flatiron’s products fit into the competitive landscape; ability to break down complex markets into components and develop strategy
  • Extremely strong understanding of his/her own weaknesses and how to fill those gaps; self-aware, humble, motivated & curious

Bonus Points:


  • Experience working in healthcare technology
  • Advanced degree in medical or scientific discipline
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What are Flatiron Health Perks + Benefits

Flatiron Health Benefits Overview

At Flatiron, we are committed to providing our employees with the resources they need, both within and outside of work. This enables them to concentrate their working hours on improving cancer care and accelerating cancer research, while dedicating their non-working hours to everything else life has to offer.

We offer a full range of benefits to support our employees and their families. These benefits include health and wellness, family planning, financial planning and time away.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Company-wide vacation
Office Perks
Commuter benefits
Free snacks and drinks
Some meals provided
Relocation assistance
Meditation space
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Customized development tracks
Personal development training
Apprenticeship programs

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