Senior Product Designer (UX/UI)

| Greater NYC Area
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Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for law enforcement tools and technology. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team.

As a Sr. Product Designer you’ll be entrusted with end-to-end design responsibilities on large swaths of product which are often being built from scratch without good precedents to follow. Working closely with product managers, you’ll participate in field research to understand users and their needs. Then you’ll define the functionality and form of our cloud-based software products through UX diagrams/flows and wireframes. You’ll get feedback from users and iterate through increasing levels of prototype fidelity. Finally, you’ll shepherd your production level designs through development by working with front-end and back-end engineers to ensure the final product fulfills the original goals.

The design team at Mark43 operates as a centralized partnership with our product teams. This means that you would be part of at least two teams: the design team as well as the cross-functional team working on the product you are designing. The design team meets twice weekly for peer critique but day-to-day design work is done in collaboration with the respective product teams. This position reports to the Director of Design.

We hope you're excited about building high-performance software products for power users who will be using your work daily to make communities safer, while also ensuring accountability in the justice system for all parties involved.

What you can expect to work on

  • Work closely with product managers to understand product requirements / user workflows
  • Work closely with engineers to understand technical constraints that inform design
  • Design complex, data-dense systems that are elegant, scalable, and easy-to-learn
  • Participate in design team critiques
  • Help maintain and extend the various design languages of our products
  • Lead by example within the design team to mentor more junior designers

What we expect from you

  • 4+ years of professional design experience
  • Experience making complex systems easy-to-use
  • Polished, high-fidelity wireframes/specifications
  • Solid grasp of a wide range of UI design patterns and comfort with extending them
  • Mastery of information hierarchy and typography's role in that
  • Ability to persuasively justify and explain rationale for your design decisions
  • Ability to empathize with users who may be unlike yourself
  • Self-motivated, detail-oriented, and committed to quality
  • An interest in GovTech and the public safety space
  • Humility to come to work with an open mind and leave your ego at the door
  • Ownership over your own work and a commitment to every part of a task, from big picture to small details

What you can expect from us

  • Work alongside top-notch designers passionate about a wide array of topics, such as pixel-level UI design, rapid/clickable prototyping, research/product testing experience, and other multi-disciplinary design skills (we design: digital products, print marketing, exhibit booths, our office space, etc.)
  • Constant collaboration with numerous Mark43 teams, including Design, Product, Engineering, and Marketing
  • A team that respects and embraces your ideas and expertise
  • Coworkers that are motivated by pursuing excellence, rather than the prospect of short-term personal gain
  • A workplace dedicated to supporting and bettering public safety and government agencies
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Location

250 Hudson St., New York City, NY 10013

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