Sr. Manager, Digital Acquisition (Paid Media)

| Greater NYC Area
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Grubhub is the nation's leading online and mobile food ordering company, dedicated to connecting hungry diners with their favorite local restaurants. The people who work at Grubhub are our company's greatest asset; each person at Grubhub plays an integral part in building tools and technology that help restaurants succeed, and in cooking up fresh new ways to delight our diners.

 

The company’s online and mobile ordering platforms allow diners to order directly from more than 55,000 takeout restaurants in over 1,100 U.S. cities and London. The Grubhub portfolio of brands includes Grubhub, Seamless, AllMenus, and MenuPages.

 

We want you to enjoy where you work, who you work with and what you work on. At Grubhub, you can order your cake and eat it too!

Grubhub is hiring an experienced Senior Manager of Digital Marketing to join our rapidly growing Growth Marketing acquisition team. In this role, you will own and lead a number of key digital marketing channels, spanning paid media acquisition efforts across email, programmatic display, mobile + video, friend referral program, content marketing and affiliate marketing. You will drive the strategy and the execution of paid media efforts across these channels in order to drive new customer growth in our key markets. This role covers both the Grubhub and Seamless brands.

The ideal candidate has an agency background and/or significant paid digital media experience with a large brand.  You should be a digital media expert who is a data-driven, analytical marketer and has experience testing into and scaling digital channels, acquiring new customers, and managing & optimizing large budgets (>$10M). We are looking for someone who gets data and uses it to define everything they do.

In this role, you will be charged with delivering measurable results for each of the channels mentioned above in terms of key metrics like CTR, CVR, CPA, new customers, LTV and overall ROI. You will create and launch scaleable marketing strategies/programs for each channel, with an eye for performance across our key markets.

Some Challenges You’ll Tackle
  • Key member of our Growth Marketing team and owner of the following digital marketing channels-- email, programmatic display, mobile + video, friend referral program, paid content marketing & affiliate marketing
  • Develop & execute scalable strategies to drive new customer acquisition growth in the channels above  
  • Lead dynamic creative efforts across all channels and test into top performing messaging
  • Own agency, ESP and all other 3rd party vendor relationships for these channels
  • Manage and optimize a large budget for these channels (>$10M); determine optimal allocation by market and tactic across channels
  • Analyze campaign data to continuously optimize and improve performance across channels
  • Manage 2+ Direct Reports
You Should Have
  • Bachelor's degree or MBA from a top school with strong academic performance
  • 5+ years of direct hand-on experience in a paid media role at an agency or large brand (**bonus points for prior ecomm or tech experience)
  • Email marketing & programmatic display specialist
  • Proven track record of driving customer acquisition growth
  • Track record of using data to form insights and testing hypotheses to grow and scale digital channels
  • Experience developing, planning and executing large digital customer acquisition campaigns, along with end-to-end performance reporting
  • Experience managing and optimizing digital channels for scale and efficiency
  • Experience managing and optimizing a large budget (>$10M)
  • Experience with Google Analytics, Excel, Powerpoint, and Google Sheets is required for the role
  • Experience with DCM, DBM & an attribution platform is strongly preferred
  • Excellent communication and presentation skills
  • Exceptional organizational skills and extraordinary attention to detail
  • Ability to project manage/prioritize multiple work streams simultaneously
  • Self-starter who thrives in ambiguity and in a fast-paced, dynamic high-growth environment
And Of Course, Perks!
  • Unlimited paid vacation days. Choose how your time is spent
  • Never go hungry! We provide weekly Grubhub/Seamless credit
  • Regular in-office social events, including happy hours, wine tastings, karaoke, bingo with prizes and more
  • Company-Wide Initiatives encouraging innovation, continuous learning and cross-department connections

 

We deliver favorites every day. Join us as we move eating forward.

 

Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Google AnalyticsAnalytics
    • SQLAnalytics
    • AxureDesign
    • IllustratorDesign
    • SketchDesign
    • FigmaDesign
    • JIRAManagement
    • SalesforceCRM

Location

5 Bryant Park, 1065 6th Ave, New York, NY 10018

What are Grubhub Perks + Benefits

Grubhub Benefits Overview

PTO. Grubhub employees enjoy a generous amount of time to recharge.

Health and Wellness. Excellent medical benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.

Competitive Pay. You’ll receive a competitive base salary with eligibility for generous incentives, bonuses, commission or RSUs (role-specific).

Learning and Career Growth. Your personal and professional development is a priority at Grubhub. We empower you to be a leader and grow your career through training, coaching and mentorship opportunities.

MealPerks. Get meals on us! Our employees get a weekly Grubhub credit to enjoy and support local restaurants.

Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives like Wellness Wednesdays, Slack competitions and happy hours!

Social Impact. At Grubhub we believe in giving back. In 2021, the Grubhub Community Fund gave more than $25 million to over 23 charitable organizations.. Employees are also given paid time off each year to support the causes that are important to them.

Half Day Fridays! Grubhub has newly instituted half day Fridays where all employees are encouraged to end their Friday's at 1:00pm local time to get a head start to the weekend! Depending on certain business needs, some teams may implement a different schedule for this time off, but everyone gets to enjoy the perk!

Culture
Volunteer in local community
Partners with nonprofits
Grubhub partners with many Non Profits through our “Donate the Change” program. Past examples include The National LGBT Chamber of Commerce (NGLCC), Feed the Soul Foundation, and World Central Kit
Open door policy
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Certain roles within Grubhub are eligible to receive company equity.
Performance bonus
Certain roles within Grubhub are eligible for bonuses.
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Technology employees are eligible to receive up to $2,000 annually for continuing education opportunities such as conferences, bootcamps and events.
Continuing education available during work hours
Online course subscriptions available

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