Technical Services Intern
Catchpoint is looking for a Technical Service Intern to join our innovative team. We’re interested web savvy, energetic, and motivated individuals that have the passion and energy to work in an entrepreneurial and fast paced environment. Our digital analytics platform provides real-time IT systems performance metrics to our customers through an easy to use web interface.
We will expand your existing knowledge in networking, scripting, analysis, and more. Working at Catchpoint will give you the opportunity to be part of a dynamic and energetic work environment where you can learn a variety of technologies.
The internship will be project based – by the end of the internship, the goal is to have built something which Catchpoint can utilize as part of our business.EXPERIENCE:
- Knowledge of HTML, CSS, and basic JavaScript
- Working knowledge of TCP/IP protocols (IPv4/v6, ICMP, TCP, UDP, HTTP, DNS, etc.)
- Understanding of networking devices (servers, load balancers, routers, etc.)
- Prior experience in a customer service environment a plus
- Academic experience with Selenium & web monitoring tools a plus
SKILLS:
- Exceptional verbal and written communication skills
- Self-motivated, detail oriented and organized
- Ability to work independently and as a team member
- Good analytical and problem-solving abilities
REQUIREMENTS:
- Computer Science, Engineering, or related major from an accredited University
- Must be graduating either Fall 2017 or Spring 2018
- GPA 3.0+
OVERVIEW:
Catchpoint Systems is a digital performance analytics company that provides unparalleled insight into customer-critical services to help our clients consistently deliver an amazing customer experience. Catchpoint offers wide-ranging and easy-to-use tools that allow businesses to discover and fix problems before they impact end users. More than 350 customers in over 30 countries, including major brands such as Comcast, LinkedIn, Overstock, TripAdvisor, Wayfair, and Priceline, trust Catchpoint solutions to strengthen their brands and grow their businesses.