Traffic Manager

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About the Role

Andela Studio’s Traffic Manager is responsible for the scheduling and workflow of projects and campaigns for our global creative studio. They are responsible for the day-to-day flow of all projects through the studio and assisting the team in bringing projects to fruition via detailed follow through. This includes the maintenance of studio processes, handling the receipt of projects from internal customers, reviewing and evaluating project scope, making recommendations for resources, and developing schedules. This position reports to the Creative Director.

About Andela

Andela is a global engineering organization that connects leading technology companies and talented software developers from around the world. We enable companies to build high-performing engineering teams while providing a platform for talented technologists to accelerate their expertise. Backed by Chan Zuckerberg Initiative, GV (Google Ventures) and Spark Capital, Andela is building the next generation of global technology leaders.

Roles and Responsibilities

  • Initiate projects: Receive and prep Work Orders from customers; Prepare and negotiate timelines/schedules with team, Creative Director, and customer
  • Lead daily stand-ups with team members and maintain daily report
  • Oversee job flow, ensuring all customers are informed and engaged in the process
  • Route all mandatories, assets, proofs and final deliverables
  • Work with team members to maintain or evolve process-related needs of each group in the department; analyze causes of problems; research possible solutions; and make recommendations
  • Track milestones for all projects; estimate projected deviations adjust schedules as necessary; and communicate status to customers
  • Coordinate with vendors and external freelancers; source new vendors when needed
  • Implement and become the power-user, trainer and admin for workflow management tools
  • Create, organize, and distribute asset/deliverable/documentation library
  • Monitor resource utilization, success metrics, and trends, with a deliverable of providing quarterly reporting

Qualifications

  • Highly organized with a keen eye for detail
  • Excellent time and project management skills
  • Ability to work quickly and decisively
  • Flexible, with superior prioritization skills
  • Comfortable in team or autonomous work situations
  • Strong service orientation and interpersonal skills
  • Ability to understand interdepartmental structure and dynamics; manage up, or sideways as needed; use diplomacy to balance competing project requests
  • Thorough understanding of Creative Studio processes and asset libraries
  • At least two years of experience in Project Management or closely related Traffic Management position (in agencies, corporations, or creative consultancies)
  • Proficiency with Google Apps is a plus
  • Experience managing people is a plus
  • Adobe Creative Suite experience is a plus
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