Training and Services Coordinator
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We’re looking for a highly organized, detail-oriented individual contributor with a passion for learning and helping others succeed to join our Circle Of Excellence Team. You’ll take the lead in coordinating all logistics for our training and services engagements. You are collaborative, a strong communicator and great teammate who can meet deadlines and manage details to ensure successful training and services engagements.
Responsibilities - Circle of Excellence calendar management and coordination.
- Primary source of communication between our customers and the Circle of Excellence. This includes coordinating participant information, pre-work and roles/responsibilities, and feedback surveys
- Planning and executing services engagements
- Capturing all content for reuse and easy access
- Preparing communications surrounding all services engagements
- Assisting in the development of presentation materials for all programs.
- Helping to grow and improve our curriculum for training and certification programs
- Working with the Turbonomic Circle of Excellence leaders to improve processes related to services coordination and participation.
- Creating and tracking course evaluations and summary reports of participant feedback and progress.
- Strong professional communication skills (verbal and written)
- Excellent organizational skills
- Accuracy and attention to detail
- Strong time management skills; ability to prioritize and multitask efficiently
- Ability to work collaboratively with other departments in a result driven and team oriented environment
- Expert proficiency in Microsoft Office Applications including Outlook, Word, Excel and PowerPoint
- Experience with Salesforce.com preferred
- Ability to work independently and with the team
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