Job Description Responsibilities include, but not limited to:

• As a Lead User Experience, you'll head the planning of multiple project initiatives and contribute to the vision of the global technology team.
• In this hands-on designer role, you will collaborate with a multi-disciplinary team that includes researchers, content writers, product managers, engineers, and business partners who share your passion for delivering unique and innovative financial digital products and services of all kinds, including trading and advice platforms.
• You'll support our client-first mindset by enabling and supporting library methodologies to drive efficiency and effectiveness.
• Build relationships with stakeholders, growing and fostering a high-performance UX team, working with designers to ensure deliverables are consistent with design languages and systems, and communicating research results to leadership.
• Design for the web and native mobile platforms and understanding how to apply both form and function within them while maintaining simplicity
• Define user journeys for our clients and the processes for advisors and others to support these journeys

This role requires a wide variety of strengths and capabilities, including:

• Bachelor's degree or equivalent related experience
• Good to have 7+ years of experience in UX design
• Experience leading small-to-medium-sized projects
• Significant experience designing and delivering world-class digital experiences
• User-centric design approach that involves rapid testing and iteration of designs
• Exceptional skills with standard UX software such as Figma, Sketch, and InVision
• Experience with Native app design for both iPhone and Android
• Experience with generative and evaluative research methods
• Understanding of how design translates to code
• Ability to use prototyping tools to convey design intent
• Demonstrated ability to manage multiple priorities on concurrent, rigorous deadlines in a fast-paced dynamic environment
• Ability to be a UX advocate and communicate with diverse stakeholders
• To be considered for this position, you have a portfolio or sample work available for review.

About Us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.