There’s a lot of uncertainty in the job market right now, but many companies are still hiring during the coronavirus pandemic. Case in point, the following eight NYC tech companies, which are still growing and looking for talent, especially in their sales departments.
From sales roles at monday.com to openings across marketing, sales, customer success and data and analytics at Celonis, a variety of opportunities across industries are still available to tech professionals looking to grow their careers.
To entice prospective employees, the following employers offer more than attractive job titles: think career development, mentorship and an engaging culture.
What they do: Monday.com is a team management tool that connects people to workplace processes in order to promote a culture of transparency and empowerment. The operating platform allows teams to create and shape workflow apps, without writing a single line of code. Its tools are used by more than 100,000 companies today.
Something unique about the team: “The team mentality. It’s a reflection of our no-commission model and our more consultative approach,” Lauren Spera, an account manager, said. “The culture is unique in that there is none of that typical cut-throat sales environment behavior you might see at other organizations; everyone genuinely wants to help one another. At the end of the month or quarter, even if I have far exceeded my goals, I still want to keep pushing if we haven't hit our target as a team. I think this speaks to the culture we have created, and try to protect.”
The culture is unique in that there is none of that typical cut-throat sales environment behavior.”
Most valuable sales lesson learned from working at monday.com: “Keep asking questions. Ask questions of your colleagues, your manager and your customers. Do not rest until you know all the sales details including timeline, decision-makers and process, budget, etc. In larger organizations, there can be more than one answer and unplanned events always come up.
“Have more than one point of contact, and keep asking about the process and next steps. Not having a strong grasp of all the details or not knowing where you are in the sales process increases risk. Asking questions and being inquisitive is your best bet.”
What they do: Celonis is a New York and Munich-based enterprise software company that offers process mining technology that helps visualize, analyze and improve company processes.
Something unique about the team: “Our sales team is willing to go above and beyond to help with any sales cycle,” Account Executive Mike Borelli said. “As a newer rep, it’s important to get guidance from tenured members of the team. My team won’t hesitate to walk through the details of a deal or jump on a customer call to provide their expertise without asking for anything in return. This obviously helps expedite enablement as you’re learning in real time with real world examples as opposed to training sessions and videos. Sales is competitive by nature, but that doesn’t stop my team from sacrificing their time even when they may not see a direct benefit.”
Our sales team is willing to go above and beyond to help with any sales cycle.”
Most valuable sales lesson learned from working at Celonis: “Process, process, process. I thrive on structure and feedback. Sales orgs always like to think they have a tight, uniform process from the first call to close, but many reps just do what they want and skip vital steps or overlook details when working through a sales cycle. Celonis has provided a structured process unlike others I’ve experienced, along with the tools to put it into action. There is full transparency and process conformity in my sales cycles and that allows for more productive conversations with managers where I can gain relevant feedback to move deals forward.”
New technologies they’re leveraging in sales: “SalesLoft has changed the way I generate pipelines. In previous roles, I was used to doing everything manually from creating email templates and leveraging LinkedIn to tracking touches and follow-up. With SalesLoft, I can customize pre-built templates from marketing and other reps, build a cadence that includes calls, emails and LinkedIn communications, track “opens” and “clicks,” and make sure I’m following up with the appropriate people at the right times.”
What they do: Asana is a work management platform that helps teams orchestrate their work, from daily tasks to strategic initiatives. To date, it is utilized by more than 75,000 organizations including Allbirds, Air France and Sephora.
Something unique about the team: “At the end of every quarter, our entire sales team gets together to share stories, wins and achievements,” Amie Hmelyar, an account executive, said. “We gather in our internal theater to rally around each other to pull in the final deals of the quarter, while also learning from reps across the sales org about all the success stories and amazing things our customers are achieving or plan to achieve with Asana. This initially started out as a small celebration within sales, but throughout the years, has expanded to include our cross-functional partners in customer success, legal, finance, ops and marketing.”
At the end of every quarter, our entire sales team gets together to share stories, wins and achievements.”
Most valuable sales lesson from working at Asana: “Lead with empathy. I find it’s best to engage with my customer, teammate or manager by putting the relationship at the forefront. A little empathy will go a long way. People will never forget the time you took the extra step to ask them how they're doing or if they need any support.
“It’s the human-to-human element of empathy that has been especially valuable in handling various customer scenarios in challenging times, especially now with COVID-19 impacting nearly every industry. Each customer’s situation is different and if you can take the extra time to empathize with your customer, on a professional and personal level, you’ll hopefully have developed a long-term champion when we come out of this on the other side.”
New technologies they are leveraging in sales: “Aside from leveraging our own product to track, manage and organize our day-to-day work, we also triage finance and legal requests and conduct effective account planning. Our sales team also relies on a number of emerging technologies to get our work done. A few that come to mind are Ironclad (contract management), Highspot (content management), and Dooly (CRM updating and automation).
“Each of these technologies are integrated nicely into our tech stack and enable us to move faster without having to reinvent the wheel each time we need to get a contract out, put together a pitch deck or update our notes and pipeline. This also enables us to better partner with our cross-functional stakeholders in legal, finance, marketing and ops to get deals done more efficiently. Time kills all deals.”
What they do: Policygenius makes it easy to compare and buy insurance online. Since 2014, they’ve raised more than $150 million of venture capital and helped more than 30 million people get coverage for their families.
Something unique about the team: “One thing that stands out about our sales team is the opportunity for collaboration both within the team as well as with other departments at the company,” Sales Manager Sam Levine said. “Throughout the day, agents are navigating complex calls and working together to come up with the best solutions for our clients. In addition to collaboration on the team, the sales agents have the opportunity to be a part of various projects throughout the organization.
“Whether they are receiving feedback for the product team on how to make the most out of our internal CRM or being consulted by our content team on new articles for our website, the sales team serve as the insurance experts for the company as a whole, not just for our clients.”
Agents navigate calls and work together to come up with the best solutions for our clients.”
Most valuable sales lesson from working at Policygenius: “Always put the customers’ best interest before anything else. All of our sales agents are non-commissioned, which allows us to put all of our focus on doing right by our clients. Our calls take a very consultative approach as we talk through major life events and help guide our clients towards suitable policies to protect themselves and their families. Seeing the positive feedback we receive every day from our clients is a constant reminder of this simple yet important lesson.”
What they do: Bluecore is a retail technology company that integrates AI with marketing emails to replace manual processes. Clients include Express, Tommy Hilfiger, The North Face, Teleflora and Bass Pro Shops
Something unique about the team: “We believe so much in our ability to execute that we only monetize our solution based on client performance,” Geoff Wadham, vice president of growth said. “This aligns all aspects of the business from how we build our products to how we market and ultimately how we sell. Everyone from the co-founders, product, engineering, customer success, marketing and sales are all focused on the same mission of helping our clients solve high-impact problems.”
We believe so much in our ability to execute that we only monetize our solution based on client performance.”
Most valuable sales lesson from working at Bluecore: “Being at Bluecore has confirmed that sales is a team sport and the scoreboard is decided by the client. Understanding how to measure the win from the client’s perspective is the key. Once it is clear how success is measured, we are able to focus on the most impactful client initiatives: increasing revenue, decreasing costs and improving the direct to consumer experience.”
New technologies they are leveraging in their sales: “We use MEDDICC (metric, economic buyer, decision criteria, decision process, identify pain, champion and competiton) methodology as our compass and our sales process to determine where we are and where we need to be to win.”
What they do: Through data management, CredSimple’s software helps health care organizations provide better services to payers and providers, reducing turnaround times and maintaining up-to-date provider data.
Something unique about the team: “We feel fundamentally supported by every other functional team in our organization,” Fletcher Hall, a sales executive, said. “Each team respects each other, their domain expertise and the hard work they bring to the table. I have been part of organizations where there have been silent divides between teams. This is truly a place where our teams are more rooted in how we work together.
“One thing that solidifies this “one team” mentality is our tradition of weekly, all-company rounds. For an hour each Friday, we receive updates from management and different teams highlight projects, rollouts, wins, new hires, etc. This weekly meeting gives us perspective on how hard each team is working and the progress the company is making. This cross-team transparency feeds greater collaboration, as well as awareness of progress and insight as to how each team is tactically contributing to our strategic goals.”
We feel fundamentally supported by every other functional team in our organization.”
Most valuable sales lesson from working at CredSimple: “On my first day here, our CEO Mike outlined the core principles of our operating culture. One of those principles is the idea that nothing should prevent you from solving problems or stepping up to get things done. If you see a problem or an opportunity, fix it and “get after it.” This is truly embraced here. Ingenuity with humility. If there is something within our grasp to fix or change for the better, we do it. We might make mistakes along the way, but the impact of our improvements far exceed any minor setback. I work to apply this mentality to not only my internal interactions but also externally with clients. I understand that fundamentally clients are looking for solutions to problems and working to help them solve those problems directly or indirectly always strengthens the relationship.”
New technologies they are leveraging in their sales: “We are a tech-forward company and have quickly adopted tools that improve our productivity. When the COVID-19 crisis came along, we were already kitted to work in a completely remote setting. Our productivity stack includes Slack, Asana, Salesforce, G Suite and Zoom. These tools have helped us transition into this new working environment with less disruption.”
What they do: Prizeout is an online digital marketplace that offers consumers digital gift cards from brands they love. They work with brands looking to promote acquisition and retention to offer consumer-exclusive deals.
Something unique about the team: “Collaboration is an important cornerstone at the company and our business development team enthusiastically embraces this mantra,” Chief Revenue Officer Richard Blankenship, said.
“As a tech-forward company it’s been incredibly important for the team to understand not just the product features or benefits, but also the methodology and tech behind it. Likewise, as a merchant-driven product, by design, our sales team works closely with the product team. We are deliberately structured to incorporate a continuous feedback loop from our clients. This allows us to always be improving and helps us operate the most efficiently. It also allows everyone to have a voice in the direction of our product.”
Passion for the product comes first.”
Most valuable sales lesson learned from working at Prizeout: “Passion for the product comes first. If you genuinely believe that your product is uniquely positioned to solve problems for your potential clients, then your job becomes more about helping and less about “selling” in the traditional sense.”
What they do: HomeAdvisor is a home services marketplace that connects homeowners with contractors for repair, maintenance and improvement projects.
Something unique about the team: “The most unique thing I have seen in my sales team is the willingness to help each other without looking for anything in return,” Andrew Marr, a sales manager, said. “My tenured reps are constantly taking time out of their day to coach new reps, help them through tough sales and give them pep talks while expecting nothing in return. There is a strong sense of giving back and helping those who are in a tough position that you once found yourself in.”
Most valuable sales lesson from working at HomeAdvisor: “Working in sales was a complete 180 for me. It wasn't what I was planning on pursuing after graduating from college, but it has taught me so many lessons,” Tabatha Gonzalez, a sales rep, said. “I've learned how to have a solid work ethic, deal with rejection, be more agreeable, diagnose problems and create solutions for said issues. Overall it has taught me to overcome challenges and strive for an ultimate goal.
“There are also ups and downs like when you can’t get someone on the phone, or make a sale, and that’s when people say “maybe this isn’t for me.” HomeAdvisor leaders help you get over that mentality. HomeAdvisor has helped me understand that overcoming a bad day is pivotal to success. It has taught me to clear my head and focus on what I'm going to do next, not on what happened in the past. Every time I get off a bad call, or had a bad day, the next time I am at work I walk in with a smile on my face and am eager to try again. Nothing is more important than having the self-confidence to get through a rough patch at work or in life.”
New technologies they are leveraging in sales: “As an innovative and cutting-edge technology company, we are fortunate to have many new tools to help our sales team work more efficiently, while at the same time gaining better analytical insights, which allows them to effectively prospect, present and close more sales,” Vice President of Sales Ken Grisback said. “Through extensive one-on-one conversations and email surveys with our existing client base, we uncovered that over 30 percent of them wanted to receive more leads. In order to fulfill this need, our product team developed a tool that grants our sales professionals the ability to better align with the individual customer’s budget with the demand we have in a particular area.”