Jobs at Aircall
13

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Sales Operations Specialist

Aircall
Greater NYC Area
1 day ago
+21
In this role, you will report to the Director of Revenue Operations, and you will be a key member of a team that sits at the intersection of Sales, Finance, Product, and Customer Success. The role will allow you to develop a variety of skills that will contribute to your entire career while working with a team of talented people who help our dynamic range of customers.

Manager, Customer Care

Aircall
Greater NYC Area
3 days ago
+21
The customer experience is the heart of Aircall and we are looking for a tech-savvy individual who is looking to help their team and customers succeed. You will work closely with the Customer Success Leadership to ensure that our support and onboarding teams are providing world class customer experiences as we grow and scale.

Sales Development Representative

Aircall
Greater NYC Area
3 days ago
+21
As a Sales Development Representative, you'll be an integral part of our U.S. Sales team who works closely with our Account Executives to expand Aircall's customer base by identifying high-potential opportunities. This role involves researching companies and contacts to formulate outbound campaigns that create qualified meetings for the Account Executives. It is a fast-paced role that fits passionate and ambitious sales people. The SDR role is a gateway to developing a career at Aircall. Top performers can expect further opportunities in sales, customer success, and management. Commitment to the mission is essential — our ideal candidate is excited by Aircall’s outstanding company trajectory and significant individual earning potential, including uncapped commission. We’re looking for a team-player who wants to grow within the revenue organization for the foreseeable future.

Demand Generation Manager, Marketplace

Aircall
Greater NYC Area
3 days ago
+21
Aircall is on a mission to redefine the business phone. We are an advanced cloud-based phone system, complete business phone, and call center software — all wrapped up in one single tool. But behind our product are the people driving it. Ambition, teamwork, transparency and community — these are the values we live by at Aircall. We know that success comes from hard work and deserves to be recognized and rewarded. So if you’re a person that

Customer Success Coordinator (Porting Specialist)

Aircall
Greater NYC Area
5 days ago
+21
Create and process all new ports & installs for new or existing customers accurately and in a timely manner. Handle local number porting escalations by facilitating close and frequent customer communication and escalating with underlying carriers. Coordinate with global internal resources across Aircall offices (NYC and Paris). Handle project ports and holding the role of project coordinator for porting updates. Meet deadlines and handle multiple projects and cases at a given time. Closely monitor porting lead times to ensure optimal port turnaround time. Troubleshoot with the vendor for service impacting issues. Work with a sense of urgency. Ensure all documentation needed for porting gets submitted in a correct and timely way. Contact customers by email and phone to communicate their porting statuses. Document all daily activities in Salesforce and Totango. Work closely with the Account Executives, Onboarding Specialists, Customer Success Managers & the rest of the client-facing team to accelerate the porting process.

Partner Account Manager

Aircall
Greater NYC Area
6 days ago
+21
Be the main point of contact with our partners and direct the partnership lifecycle: from understanding the partner product strategy and helping drive the integration go-to-market to maintaining ongoing relationships and ultimately generating revenue through direct referrals. Build and cultivate lasting, meaningful relationships with our partners’ AEs, SEs, and leadership to increase awareness of the Aircall integrations. Engage integration partners to explore different and innovative strategies and opportunities. Effectively communicate our vision, value proposition, product roadmap, and go-to-market strategy to our partners. Collaborate with our Sales, Marketing, Product, and Customer Success teams to create partner enablement content and infrastructure. Prepare tailored presentation materials and conduct presentation and demos to accelerate partner acquisition and retention. Drive engagement, pipeline, and ultimately revenue through Strategic Partnerships.

Channel Partner Manager

Aircall
Greater NYC Area
6 days ago
+21
Aircall is looking for an outstanding Channel Partner Manager to help build and develop our Channel Partner program across the SaaS and telecom ecosystems. You will be responsible for acquiring new partners, drive them through our Channel Partner program and help them be successful. Your main goal will be to work hand-in-hand with our Channel Partners to generate new revenue.

Customer Success Manager

Aircall
Greater NYC Area
6 days ago
+21
Customer Success is at the heart of Aircall. We are looking for a tech-savvy individual with strong relationship building skills that is looking to help customers succeed. You will play a major part in supporting our rapidly growing client base to ensure they help their businesses grow with Aircall!

Channel Partner Manager

Aircall
Greater NYC Area
1 week ago
+21
Aircall is looking for an outstanding Channel Partner Manager to help build and develop our Channel Partner program across the SaaS and telecom ecosystems. You will be responsible of acquiring new partners, drive them through our Channel Partner program and help them be successful. Your main goal will be to work hand-in-hand with our Channel Partners to generate new revenue. We are looking for a talented professional with strong BD experience

Partner Account Manager

Aircall
Greater NYC Area
1 week ago
+21
Aircall is looking for an outstanding Partner Account Manager to develop and nurture the relationship with a portfolio of Strategic Partners. As their single point of contact, the PAM will own the entire partner engagement lifecycle from solution definition/build to go-to-market and on-going alliance management. The objective is to grow revenue from the partnership via business referrals, co-marketing actions and co-selling initiatives. Candidat

Account Executive

Aircall
Greater NYC Area
1 week ago
+21
Aircall is on a mission to redefine the business phone. We are an advanced cloud-based phone system, complete business phone, and call center software — all wrapped up in one single tool. But behind our product are the people driving it. Ambition, teamwork, transparency and community — these are the values we live by at Aircall. We know that success comes from hard work and deserves to be recognized and rewarded. So if you’re a person that

Software Engineer, Backend

Aircall
Greater NYC Area
1 week ago
+21
Define and develop Aircall Public API v2 while ensuring its scalability and reliability. Help Aircall's partners to develop on-the-edge products with Aircall Public API. Perform technical developments on Aircall's architecture to transition from a macro-services architecture to micro-services architecture, in coordination with European teams. Improve our technical stack and our productivity by setting-up an event-driven architecture with real-time data analysis and dockerizing the whole stack for easier development.

Engineering Manager

Aircall
Greater NYC Area
1 week ago
+21
Helping the team executing the roadmap. Mentor Engineers shipping releases respecting timelines and high quality development. Lead by example: Coaching and mentoring Engineers to excel at their work and grow within the team. Build the best delivery teams: hiring and onboarding Engineers. Sync with other Engineering Managers to propose and implement process, methodologies, practices and innovations on the entire Tech team.