Aircall Jobs In New York
4

All Jobs
All Jobs
Dev + Engineer
Marketing
Operations
Sales
Tap to close

Customer Support Associate (Remote US-based)

Aircall
Remote
18 hours ago
+39
Answer customer inquiries and requests through email, phone and chat support in a timely manner. Gather product feedback and customer insights in order to constantly improve the customer experience. Escalate concerns to relevant individuals across the Customer Support team and beyond. Properly manage and document all work performed as part of ticket queue management in Zendesk.

Content Marketing Manager

Aircall
Greater NYC Area
2 days ago
+39
Accelerate the skills and careers of the content marketing team (we currently have three team members). Build and execute multi-channel content marketing campaigns that generate measurable results leveraging blogs, white papers, videos, and webinars (and open to any other mediums!). Align with the Demand Gen team’s SEO targets and implement search-oriented tactics throughout the team’s work. Share your editorial expertise with colleagues all across the business. Optimize content systems and processes for higher, more efficient output. Analyze user behaviors and campaign performance in our attribution tools (Google Analytics, Bizible, Salesforce) and present results/recommendations to senior leadership. Collaborate with the Director of Demand Gen (who you’ll report to) to build plans for testing new content marketing channels.

Channel Account Manager (West Coast Territory)

Aircall
Remote
1 week ago
+39
The primary role of the Channel Account Manager (CAM) is to develop partner relationships, support channel sales efforts and coordinate with the Aircall’s sales team to close channel deals. The end goal is to build a solid partner base that generates a consistent pipeline of opportunities and grow new monthly recurring revenue (MRR) for the Aircall products suite.

Senior Software Engineer - Backend - Remote (CET)

Aircall
Remote
3 weeks ago
+39
As a Senior Backend Engineer, you will be responsible for the design, development, deployment, and operation of business-critical features that add customer value on top of Voice. Best practices, evangelization, and mentoring in your team and across the whole of Engineering will be part of your day to day job.