Dynamic Yield Jobs in New York
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Solutions Engineer

Dynamic Yield
Greater NYC Area
3 weeks ago
+45
We're looking for a talented generalist that would be excited to put multiple skill sets to use on a daily basis, as a Senior Solutions Engineer. On the front-end, you will support our sales team in all aspects to close deals, focusing on being the product and technical master in the sales process. Behind the scenes, you will make plenty of use of your creativity to code front-end web development use cases that personalize our prospects' websites. Combined with your superb communication abilities, your specialized technical skills will be key in getting new deals signed, so you will have a direct impact on our bottom-line.

Customer Success Manager

Dynamic Yield
Greater NYC Area
3 weeks ago
+45
Create and deliver exceptional client-facing training that is easy to absorb to a wide variety of business and technical uses, both virtual, in-person, and written. Create course objectives and metrics, and then track and analyze to measure effectiveness, iterating on content and delivery as needed. Work closely with the product and knowledge teams to ensure training curricula is always up-to-date and captures new features as needed. Communicate and train on new features and best practices to ensure customers stay engaged with the platform. Manage end-to-end training events and logistics, including budgeting, communication, enrollment, event planning, materials management, onsite logistics, and post-course evaluations.