Jobs at Gameffective
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Sales Director, NYC

Gameffective
Greater NYC Area
1 week ago
+15
Responsible all sales cycle from until closure. Meet or exceed defined sales quotas as it relates to overall company goals. Negotiate and obtain signed sales contracts. Develop and manage the relationships within your named accounts. Demonstrating / selling value to key stakeholders within the accounts. Working with other departments to prioritize, coordinate and apply resources where needed. Track sales activity and complete productivity reports as required. Willingness and flexibility to work in an international start-up environment. Prepare material and market research in preparation for all meetings and appointments.  Appropriately present product/service features, benefits and advantages.

NY- Customer Success and Implementation

Gameffective
Greater NYC Area
1 week ago
+15
2+ years of relevant experience. Preferable working for SaaS companies or one of the big SI. Customer service orientation – excellent verbal skills. Ability to articulate messages clearly guide of customers. Experience in SQL. experience with setting up analytical tools (Such as: Qlik, Tableau, PowerBI, etc.). experience in systems integration (Plus). Strong team player but still a self-starter. Strong analytical skills. Excellent troubleshooting capabilties. Excellent time management skills. Eager to learn with effective self-learning skills. Excellent verbal and written communication skills.

Customer Success Manager, NYC

Gameffective
Greater NYC Area
1 week ago
+15
Manage client relationships and ensure client satisfaction and retention from deployment phase and on. Learn customer’s technical and business environments as related to the success of the implementation. Interpret customer requirements to product capabilities, taking customer’s goals, objectives and business processes to propose the best solution. Share best practices to ensure informed decisions are being made. Train the customer on the self-service aspects of the platform. Ensure customer buy-in throughout the process. Ensure on-time, on-budget delivery to the customer. Analyze customer’s data inputs for trends, distribution, and other statistical aspects.

Director of Customer Success NYC

Gameffective
Greater NYC Area
1 week ago
+15
Develop and nurture strategic relationships with our most valuable customers. Become their trusted advisor & consultant. Build and Manage our amazing US team of Customer Success Managers and Customer Success and Implementation Specialists. Work with the team and other teams in the organization in order to build the best Customer Success Center of Excellence. Manage and implement best practices to ensure informed decisions are being made. Ensure a seamless experience through all phases of the customer relationship. Collaborate with our technical support teams overseas to make sure communication flow is effective. Deeply understand customer goals and help them meet their objectives by providing strategic guidance on our platforms best practices, use cases and organizational workflow. Manage assigned technical resources to execute implementation/success plan and provide customer support and all account implementation needs. Engage with key influencers and decision makers across different teams within the customers organization. Conduct business reviews and goal-setting meetings.

NYC -Customer Education and Knowledge Manager. NY, NY

Gameffective
Greater NYC Area
1 week ago
+15
· Design and develop custom training materials such as self-help resources (verbal and visual) for admin users, performance support materials, and other education assets (i.e. presentations). · Develop training tracks and curriculums. · Develop and manage the content (verbal and visual) on our Support Help Center; work with Product and R&D teams to ensure that content remains updated according to new releases. · Provide effective software application training using a variety of web-based delivery to maximize use of the software. · Work with the Customer Success team members to understand customer training needs and apply to strategy. · Develop expertise in both administrator and end-user areas of the GamEffective platform.

Presale Engineer NYC

Gameffective
Greater NYC Area
1 week ago
+15
In partnership with Sales, uncover true customer needs, lead discovery meetings, produce tailored demos & deliver Proofs of Concept. Develop and refine sales messaging and identify key deal-closing criteria. Attend meetings with business development managers and act as a technical expert within the sales team. Create and author customer-specific business cases to support customer proposals. Work closely and collaboratively with customers to devise effective solutions. Ensure that customer requirements align with GamEffective’s platform. Work closely with customers to understand and capture requirements. Respond to RFPs and RFIs in conjunction with sales teams. Present proposals to customers alongside members of the sales team.

Sales Development Representative

Gameffective
Greater NYC Area
1 week ago
+15
Prospecting for new clients/ lead generation. Contact customers via email and telephone to promote GamEffective and its solution. Follow up and qualify contacts from web registrations, promotions, events and other marketing and sales activities. Prepare and present results from campaigns, webinars and Trade shows. Record of all lead activities in SF according to GamEffective requirements. Conduct Market research, provide feedback and share the knowledge.

Global Account Director

Gameffective
Greater NYC Area
1 week ago
+15
The Global Account Director (GAD) participates in a virtual account team-selling environment, providing the Prospect/Customer with the primary point of contact within GamEffective. In this capacity, the GAD will assume the ownership role for their named global accounts while driving the identification and qualification of opportunities, developing and executing global account & opportunity plans leading towards the generation of software license, maintenance and services revenues. In addition, the GAD will facilitate and maintain successful relationships with customers, which will be measured by their reference ability, customer satisfaction levels and increased revenue levels. 

HR and Recruitment Manager, NYC

Gameffective
Greater NYC Area
1 week ago
+15
Drive the end-to-end recruitment process and ensure both speed and quality of hires. Develop recruiting channels, including, both traditional and alternative sources to identify and recruit the very best candidates. Develop and maintain strong working relationships with managers and team members to create a partnership that leverages all recruiting and HR efforts and strategic plans.