Senior Product Manager - Customer Management
Greater NYC Area
3 days ago
The Product Department builds financial products and user experiences that users would rave about. We build external products that our end customer -Small Business Owners use to create financial leverage for their business. We also build internal products that our team members in Marketing, Sales and Operations use to provide services to Small Business Owners. Our job starts with identifying user needs, exploring the feasibility of solutions to those needs, and evaluating the business case viability of the preferred solution. We then work with different departments to build and launch the solution. But our job does not end there, because once we launch a product, we need to continuously monitor and improve it. A good product manager is very user-centered, analytical and technologically savvy. Our product management philosophy centers around test-and-learn, design thinking and agile. Above all, a good product manager is business savvy, and knows what it takes to win in the market.