Hello, we're Stella Connect

Stella Connect is a SaaS platform that uses customer feedback to engage, motivate and coach customer service agents so they can provide exceptional customer experiences. With Stella Connect, companies get real-time visibility into the quality of their CS teams & operations, and the tools they need to drive agent engagement & continuous improvements

Why Work with Us?

Stella Connect has a feedback focused culture that’s obsessed with empowering employees to do their best work. We celebrate wins, collaborate to achieve our goals, and have fun at work!
We are

Passionate,

Agile &

Collaborative

An Insider's view of Stella Connect

How would you describe the company’s work-life balance?

The work life balance at Stella Connect is one of the best perks about working here! The flexible and WFH capabilities take a lot of the stress out of being a working mom. I get to be home for drop offs and pick ups but I also get to be a part of a great company that trusts me to get the job done. It’s really a win-win!

Jen

Senior Client Success Manager

What's the biggest problem your team is solving?

At Stella Connect we're looking to re-frame the way customer service teams conduct coaching and QA. Our biggest challenge is building compelling feature sets that move organizations away from impersonal, quantitative metrics, to in-the-moment coaching with actionable, qualitative data that empowers teams on the front line.

Jerry

Lead Software Engineer

What unique initiatives do you have that encourage innovation?

We love collaborative brainstorming! The People team holds a quarterly off-site to map out our upcoming key initiatives. Even though each team member leads a different part of the candidate or employee experience, we all ideate together because we believe different perspectives can bring valuable and more creative inputs to each other’s domains.

Julie

VP, People

We're Hiring

We're
Hiring

Where we are

Our HQ in FiDi is easily accessible via NJ Transit & MTA. Dining and drinks on Stone St & the Seaport make for a fun place to hang after hours too!

Perks + Benefits

Culture
Volunteer in local community
Volunteer in local community
Friends outside of work
Friends outside of work
Eat lunch together
Eat lunch together
Intracompany committees
Intracompany committees
Diversity
Unconscious bias training
Unconscious bias training
Health Insurance & Wellness
Flexible Spending Account (FSA)
Flexible Spending Account (FSA)
Dental Benefits
Dental Benefits
Vision Benefits
Vision Benefits
Health Insurance Benefits
Health Insurance Benefits
Retirement & Stock Options
401(K)
401(K)
Company Equity
Company Equity
Child Care & Parental Leave
Generous Parental Leave
Generous Parental Leave
Flexible Work Schedule
Flexible Work Schedule
Remote Work Program
Remote Work Program
Vacation & Time Off
Unlimited Vacation Policy
Unlimited Vacation Policy
Sabbatical
Sabbatical
Paid Holidays
Paid Holidays
Paid Sick Days
Paid Sick Days
Perks & Discounts
Casual Dress
Casual Dress
Commuter Benefits
Commuter Benefits
Company Outings
Company Outings
Stocked Kitchen
Stocked Kitchen
Professional Development
Job Training & Conferences
Job Training & Conferences
Lunch and learns
Lunch and learns
Cross functional training encouraged
Cross functional training encouraged
Promote from within
Promote from within
  • Stella Connect has given me the opportunity to excel in my career, become part of an amazing culture, challenge myself, and meet lifelong friends & connections. I could not be more humbled to be part of a startup like Stella Connect.
    Julian
    SDR Team Lead
  • The people at Stella Connect are everything you could hope for in coworkers: smart, driven, fun, supportive, and more. We not only care about our product but each other, and it makes coming into work every day enjoyable.
    Liz
    Marketing Communications Manager
  • At Stella Connect, I get to work with some of the biggest and most recognizable name brands in retail and am given the freedom to work on initiatives that I believe will make the most impact.
    Serge
    Product Manager
Jobs at Stella Connect1 open job
All Jobs
Operations
Operations
new
Remote

Technology we use

  • Engineering
  • Sales & Marketing
    • RubyLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • HubSpotCRM
    • SalesforceCRM
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