Abstraction Clinical Quality Manager (RN, PA or CTR)

| New York

Flatiron’s mission is to organize the world’s oncology information and make it useful for patients, physicians, life sciences and researchers. We are building a disruptive software platform dedicated to oncology that connects cancer centers across the country on a common infrastructure. Our platform aggregates and transforms real-world data at a scale and clinical depth never seen before.

The process is carried out by Abstractors - nurses and tumor registrars who extract complex clinical insights from electronic medical records (EMRs). The Abstraction Clinical Quality Manager will support efforts towards assuring and improving the quality of abstracted data from initiation of project through the module’s lifespan. The Clinical Quality Manager will collaboratively work with Clinical Data Specialists, Abstraction Team Leads and other members of the Internal Abstraction team and will report to the Lead Clinical Quality Manager.

Responsibilities:

Quality Management

  • Manages the quality management process for multiple established abstraction modules within 4 to 5 disease types.Oversees the abstractor performance evaluation process across several therapeutic areas, including module maintenance.
  • Leads the module audit adjudication process for select projects and diseases. Synthesizes findings, identifies root cause for issues, and implements mitigation activities in collaboration with other internal stakeholders.

Risk Mitigation

  • Escalates in a timely manner quality issues that pose a risk to abstracted data and the integrity of the project, Responds in a timely manner to minimize impact.
  • Investigates potential quality signals and develops a plan to mitigate issues before they happen.
  • Effectively uses a variety of quality assurance methods to tackle an issue and demonstrates innovation in problem solving.
  • Support efforts to ensure remote abstractors adhere to abstraction-specific policies and procedures and consistently produce accurate data.

Staff education

  • Designs, develops and/or delivers training in collaboration with the Clinical Data team to address identified needs or gaps in performance or knowledge at module inception or throughout lifecycle.
  • Provides clinical insights during launch of new disease modules to ensure that policies and procedures and training materials are clinically accurate and relevant.
  • Development of testing modules utilizing varied approaches (written, oral, presentation, case studies etc) to asses abstractor competence and ensure high quality data collection
  • Teaches classes as needed utilizing principles of adult learning and critical thinking. Assists others with class preparation.
  • Be comfortable with incorporating new technology and automation quickly in response to changing requirements and team scaling.
     

Desired Skills and Experience:

  • Experience in clinical education, training or adult learning
  • Oncology clinical content expertise spanning multiple tumor types
  • Certified Tumor Registrar, or oncology nurse with 5+ years’ experience in an oncology setting.
  • Active RN or PA license or CTR certification, if applicable.
  • Prior Quality Assurance experience in an oncology setting preferred
  • Experience applying, maintaining and updating internal quality assurance guidelines.
  • Flexible team player who can integrate process changes in response to a fast-paced,fluid environment.
  • Prior experience working in a technology-focused company and identifying issues and trends from large data sets.
  • Comfortable working with remote teams.
  • Advanced Excel skills.

Bonus points if you....

  • Have experience working as an abstractor for Flatiron Health
  • Have experience reviewing and extracting key data points of interest from oncology medical records
  • Have a degree in education
  • Are familiar with SQL
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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases

Location

Flatiron Health is in the heart of the Flatiron District. Eataly is right downstairs and we oversee Madison Square Park.
200 5th Avenue, New York, NY 10010

Insider's spotlight

What’s the vibe like in the office?

The most exciting part of being in my company is solving a real problem at scale through serious collaboration. Oncologists, software engineers, statisticians, business folks, etc. all have to come to the table together, as equals, to figure this one out. And we are doing it.

Amy

Chief medical Officer

What kinds of technical challenges do you and your team face?

An engineer and oncologist work together over several weeks to build an algorithm from a naive prototype to a highly specialized and flexible rule set that can accurately represent the lines of therapy for 95% of patients within a specific disease subset.

Abhishek

Software Engineer

How does the company support your career growth?

As engineering manager, I am invested in the professional development of the people I work with. I train team members by pulling them out of their comfort zones to the uncomfortable territory. At Flatiron, it is one of our values - greatness and comfort rarely co-exist.

Kevin

Software Engineering

At Flatiron, we believe that learning from the experience of every cancer patient is an imperative — it is the key to accelerating research and continuing to improve the quality of care. Our mission is to serve cancer patients and our customers by dramatically improving treatment and accelerating research.

Zach Weinberg

Co-Founder, President and COO

Instead of studying the cells, I now have the opportunity to write about the patients. I can tell their stories through the research lens and enable them to advance clinical cancer research through their experiences. I certainly never lose sight of the human behind the cell anymore.

Rana

Medical Writer

Perks of working here

401(K)
Casual Dress
Child Care
Commuter Benefits
Company Equity
Company Outings
Conferences & Training
Daily Meals Provided
Dental
Flex Work Hours
Happy Hours
Health Benefits
Generous Parental Leave
Stocked Kitchen
Vision
Volunteering Opportunities
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