Account Management & Operations Associate

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The Company

Wink is the simpler way to a smarter home. Our industry-leading platform brings hundreds of products from the best brands together into the easy-to-use Wink mobile app. With Wink, you can seamlessly monitor, control, and automate your home in ways never possible before. We’re a talented, passionate, tight-knit team striving toward one very ambitious goal - to make the promise of the smart home a reality for everyone.

Recently, Wink was acquired by i.am+, a lifestyle company founded by innovator and musician will.ia.m.

I.am+ develops products for the connected lifestyle. Together we aim to create new products that combine fashion and technology in the evolving wearables segment as well the home. I.am+’s vision is to create a community of creatives and engineers that believe through music and technology as the first step, we can usher in a powerful new era built on artificial intelligence and a voice first user experience.

We currently have over 250 passionate employees and are headquartered in Los Angeles, California, with additional i.am+ offices in New York, Singapore, India, and Israel.

The Candidate

You are excited to have direct impact on a company leading the industry in changing how people interact with their homes. You relish the opportunity to join a fast growing team and you want to have influence on how that team operates. You never shy away from meeting new people and appreciate working with people from all walks of life. You pay extreme attention to details and deliver high caliber work. You are a utility player who is comfortable analyzing details and managing multiple projects at the same time.

The Job

This role’s primary responsibility will be to help maintain Wink’s and i.am+’s distribution network through managing processes in order to maintain profitability.

In this job you will

    • Collect and maintain key partner/channel data to track results, costs, profitability.
    • Coordinate and maintain key week to week reports and dashboards.
    • Share and Distribute accurate information to Sales, Finance & Operations to ensure proper information flow and documentation between Wink and it’s customers.
    • Provide insights & recommendations to increase account performance weekly to Management.
    • Serve as the primary point of contact for customers regarding day to day operation of business
    • Think critically on how to improve efficiency about information flow and maintenance of records
    • Perform basic accounting and sales forecasting functions
    • This role reports to the Director of Sales

The Qualifications

    • Required 2-4 years sales or account management & operations experience
    • Desire to learn the inner workings of proper business control and process
    • Excellent Excel ability
    • Strong presence of personality, ability to present complex concepts and selling points
    • Collaborative personality - you’ll need to be comfortable working cross-functionally across many teams.
    • Excellent communication, presentation, and time management skills, with the ability to handle multiple priorities simultaneously.
    • Based in New York, NY

Bonus points

    • Startup experience and/or working in a lean environment.
    • Experience in the smart home industry or an emerging industry.

The Application

    • Check us out at wink.com and iamplus.com Try out our app and products. Spend some time understanding what we do. If you think we are a good fit for each other, submit your resume along with a cover letter to Anna, letting her know why you want this job and why you are the perfect fit for us.
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Location

606 W. 28th Street, Floor 6, New York, NY 10001

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