Accounts Receivable Specialist

Ontra is a remote-first company, with access to coworking spaces and offices in a few key cities for employees who may prefer in-person working options. We value connection, investing in opportunities for in-person and virtual gatherings with your Ontra colleagues.
We currently are able to hire exclusively in the locations listed below. Select jobs may have more specific location requirements due to business needs.
United States
Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Massachusetts, Maryland, Minnesota, North Carolina, New Jersey, Nevada, New York, Oregon, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington
APAC
Hong Kong, Singapore
EMEA
United Kingdom
For this job we are currently only hiring candidates based in the United States, with the exception of San Francisco, NYC, and Seattle.
About the team & opportunity
Ontra is seeking an Accounts Receivable Specialist reporting to our Director, Billing & Collections, on our Finance & Accounting team.
The role is a great opportunity for someone who is excited to serve as the liaison between Ontra's Finance & Accounting function and our diverse client roster. Our ideal candidate will be responsible for obtaining an in-depth understanding of our company and our clients' billing processes and should be able to identify and resolve complex billing issues.
If you are an up-and-coming finance/accounting professional looking to deliver a large impact on a growing team and company, we'd love to get to know you!
What you'll do

• Invoicing: accurately and efficiently prepare invoices in compliance with client guidelines to facilitate prompt payment
• Collections: proactively monitor delinquent accounts and contact clients to discuss overdue balances
• Customer Outreach: communicate with clients to resolve any billing or payment issues in a timely and professional manner
• Data Integrity: maintain up-to-date customer information records and billing contacts

What you'll bring

• Experience: 1+ years of professional experience; knowledge of billing, collections, and/or accounts receivable preferred
• Accounting: understanding of order-to-cash processes, aging reports, and/or foreign exchange rates
• Attention to Detail: takes time and effort to avoid errors and consistently delivers polished work
• Customer Service: experience in customer-facing roles where a high level of service was required to meet customer needs and requests
• Communication: proven ability to clearly and concisely communicate with various stakeholders in a professional environment
• Excel: workingknowledge of pivot tables, vlookup, and generating reports and graphs
• Software: experience with or interest in learning common accounting and billing software platforms (e.g., Intacct, NetSuite, and BillingPlatform) a plus

Pay transparency
Ontra takes individual candidate location, experience, and skills into consideration when determining compensation. The base pay range is listed below. Additionally, all positions are eligible for unit-based equity grants.
Some positions may be eligible for additional compensation, such as commission or other variable compensation structures, which is not included in the below base pay range.
If you are selected to participate in our interview process, your Talent Acquisition Partner will share more details about the total compensation package for the role.
Base pay range
$54,000 - $76,000 USD
Benefits snapshot

• Remote-first working policy, with options for coworking
• Twice yearly team offsites for in-person collaboration
• Paid flexible time off policy
• Paid parental leave and parental benefits
• Monthly phone and internet reimbursement
• Company-sponsored LinkedIn Learning accounts, department budgets for professional development, & robust onboarding program
• Various options for medical, dental, and vision insurance

About Ontra
Ontra is the global leader in Contract Automation and Intelligence for private asset management firms. The Ontra platform combines AI-enabled software with a worldwide network of highly trained lawyers to modernize recurring legal workflows. Ontra's solutions improve all aspects of the contract lifecycle - from negotiating and processing routine contracts to tracking obligations in complex agreements. Ultimately, Ontra reduces the time, expense, and risk associated with contract management, freeing its customers to focus on other strategic priorities.
Inclusivity
Ontra is committed to the full inclusion of all qualified individuals. As part of this commitment, Ontra will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].
Personnel Privacy Notice: https://bit.ly/46lVT74
Note on Employment Verification: All employees hired will be required to verify identity and eligibility to work in their particular location.
Note to External Agencies: We are not accepting any blind submissions or resumes/CVs from recruitment agencies. Any candidates sent to Ontra will NOT be accepted or considered as a submission without a signed agreement in place.
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