"Alfred" - Alfred Home Manager

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Sorry, this job was removed at 5:06 p.m. (EST) on Monday, December 11, 2017
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You’ll Click with Us If you

  • Hold the highest integrity
  • Are intrinsically motivated by caring for others
  • Have incredible attention to detail
  • Are intuitive and perceptive when it comes to customer needs

The Mission

As an Alfred Home Manager, you are the heart of our service. Your mission is to care for customers, learn to anticipate their needs and deliver high-touch hospitality to their homes each week.

Why Join Alfred

We are redefining the standards for what hospitality looks like in everyday life; you will have the opportunity to join a guild of passionate people who are designing an experience that makes personal help accessible, encourages gratitude, and connects a local community all while giving you valuable skills and training along the way.

What You’re Like

  • Extremely trustworthy
  • Genuinely care about a job done well
  • Are both intuitive and one step ahead of the customer
  • Always improving - yourself and the way things are done
  • Self-motivated and have a “no job too small” mentality
  • Flexible and understand the reality of things going wrong; for you, it’s a fun challenge to solve
  • Superb judgement; you can predict and make sound decisions on behalf of our customers
  • Know when to ask for help

What You’ll Do

  • You will be trusted to represent a book of clients who you will visit weekly to deliver meticulous in-home help
  • Establish customer needs by evaluating their space and life stage and connecting the dots to anticipate how you can make their lives better - this is intuitive detective work
  • Be the gatekeeper for a household - guarding quality, making sure all services and products we provide meet our high standards
  • Execute our signature high-quality, in-home Tidy Ups (make the bed, wipe the counters, organize the living area, remove trash and recycling, and other tasks as needed) and assist with any logistics for in-home deliveries (carry packages, dry cleaning / laundry, etc. from the building lobby into customer homes)
  • Constantly look for ways to elevate the hospitality experience for our customers so they come home happy, and now and then to the delightful surprise of feeling like someone read their mind

What Else You’ll Need

  • A college degree or 3-4 years relevant work experience
  • The ability to routinely lift up to 30 pounds

Other Details:

  • Compensation starting at $16/hour 
  • Benefits available depending on hours worked
  • Monday - Friday, no weekends
  • Full-Time or set, reliable Part-Time schedules available
  • Ongoing training and personal development
  • Opportunity to work in a fast-paced startup culture and help us grow
  • Reimbursement for business-related expenses

About Us

Hello Alfred is a technology and hospitality platform focused on evolving the most important space in people’s lives: their home. We’re the only company in the world that customers trust with the key to their home - which means changing behavior and building a world of trust; a world in which it’s not only easy - but ok - to ask for help as we lead our busy lives. Human-powered technology is at the heart of what makes this possible. Join our mission to change how everyday people live.

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Location

Two blocks up from Battery Park, Alfred is no more than a ten-minute walk to water south, east, and west. Our office is easy to get to with many subway lines, ferries, and the PATH within a short walk.

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