Our mission is to serve cancer patients and our customers by dramatically improving treatment and accelerating research. Our team is building a disruptive, oncology-specific software platform that connects cancer centers across the world on a common technology infrastructure to address key healthcare challenges. Today, the Flatiron Health OncologyCloud™ platform includes the industry-leading electronic medical record for oncology, a first-of-its-kind analytics tool, patient portal, and integrated billing management. Our goal is to help cancer centers leverage real-world oncology data at a scale and clinical depth never before seen, to advance cancer care and accelerate research.

As the Analyst, Revenue Cycle Management, you will work together with the strategic initiatives, product management, and customer success teams at Flatiron to help build our provider-facing business operations offering. As part of that effort, you will manage relationships and operationalize joint initiatives with our partners, you will implement, support and synthesize feedback from our oncology practice customers, and you will support internal teams by developing processes to measure and improve the quality our offering.

Responsibilities:

• Wear a variety of hats to develop, operationalize and streamline Flatiron’s new offerings to help our customers optimize their business operations
• Ensure smooth implementation and support of these new offerings at our customers
• Become the expert on this new offering, the primary liaison with our partners in this space, and the expert on our customer's workflow and use of this offering
• Measure and refine key internal processes and external partner processes to deliver better solutions

About you:

• Impeccable written and verbal communication skills with the ability to structure/distill complex issues
• Demonstrated ability to learn extremely quickly
• Detail-oriented with great organizational skills and ability to juggle multiple simultaneous projects and priorities with minimal guidance
• Highly analytical, strategic thinker with the ability to translate between strategic business decisions and their implications
• Action and results oriented, with demonstrated ability to make things happen
• A high degree of comfort with ambiguity - you’re able to quickly develop hypotheses with limited information
• Able to effectively prioritize in a challenging, rapidly changing, and time sensitive environment with minimal guidance
• Nose for value - you’re able to effectively prioritize and think strategically in a challenging, rapidly changing, and time sensitive environment
• Robust project management skills with demonstrated success in bringing highly complex, cross-functional projects to completion
• Passionate about our mission to improve healthcare through technology
• Passionate about technology and well-versed on the latest tech trends

Bonus Points:

• Experience or background in oncology billing/revenue cycle management, or practice administration
• Experience at a top-tier management consulting or healthcare consulting firm
• Experience in operations analysis, operations management or operations science