Flatiron Health
Reimagining the infrastructure of cancer care.
New York, NY

[Open Level] Research Quality and Compliance, Computer Systems Validation (CSV)

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[Please note that this is an office based position at Flatiron's office in New York, NY]

Flatiron Health expects our organization to meet high quality, ethical and compliance standards. We operate in a highly regulated space, with simultaneous federal and state regulations coupled with defined requirements from the US Food and Drug Administration, Health and Human Services, Center for Medicare and Medicaid Services, and others.

To that end, our Research Quality & Compliance team is seeking experienced computer systems validation (CSV) professionals to define and drive Flatiron’s strategy with regard to adherence to applicable regulatory requirements (e.g. 21 CFR Part 11: Electronic Records; Electronic Signature). These positions will support Flatiron’s research initiatives in their efforts to deliver high quality data and and to ensure compliance. Such support includes collaborating with key internal and external stakeholders to provide guidance on technical compliance matters and lead the implementation of key elements of the quality and compliance program against strategic priorities.

We are looking for validation professionals at various levels as follows:

Coordinator: Applicants with direct experience with completion of day to day validation activities. Looking for at least 2 years of direct experience.

Lead: Applicants with direct experience with completion of day to day validation activities. Looking for at least 4 years of direct experience.

Manager: Applicants with direct experience with oversight and strategy of validation activities. Direct experience with creating/managing a validation program. Looking for at least 6 years of direct experience.

Responsibilities:

  • Provide proactive compliance support regarding best practices, document control, process development/improvement and risk management for computer systems. Enhance and implement Flatiron’s quality system to ensure compliance with applicable regulatory requirements. Assess internal compliance with Flatiron’s quality system.
  • Determine the appropriate level of qualification and validation necessary for electronic systems to ensure compliance with relevant regulations and industry guidance documents. Design, implement and oversee risk-based computer systems validation activities (e.g. specifications, testing, qualification, release). Guide and reconcile any associated corrective and preventive actions needed to ensure compliance.
  • Provide hands-on support to ensure the completion of computer system validation and the associated documentation (e.g. plans, protocols, reports, memos).
  • Foster a quality culture focused on meeting high quality, ethical and compliance standards.
  • Enhance and implement document control and training plans for a compliant approach to the software development lifecycle (SDLC).
  • Design, implement and oversee compliance training.
  • Ensure proactive audits/inspection readiness. Oversee external audits/inspections of Flatiron’s data and research businesses, including liaising with clients, hosting on-site visits, and internal oversight of associated action plans. Plan, complete, document and closure audits of Flatiron vendors.
  • Collaborate with our Product Management, Quantitative Science, Abstraction, Oncology, Security and Software Engineering teams to advise on the correct application of internal and external regulations for computer systems projects.

Requirements:

  • Experience of working within a highly regulated environment (e.g. licensed laboratory, commercial manufacturing, life sciences)
  • Bachelor’s degree required
  • Proactive compliance support methodology that can translate complex regulatory principles into best practices for cross-functional research teams
  • A flexible approach to compliance; ability to translate and infuse compliance knowledge and best practices for computer systems validation
  • Strong working knowledge of regulations for electronic systems validation (specifically 21 CFR Part 11)
  • Experience in developing an organizational “culture of compliance” and risk-based validation activities
  • Experience drafting, reviewing, implementing and ensuring compliance with research procedures that drive efficiency and foster a creative approach to solving business needs
  • Ability to work within cross-functional team and manage multiple simultaneous projects
  • Structured communication skills
  • Passionate about our mission to improve healthcare through technology

Ideal Experience:

  • Direct experience as a computer systems validation auditor (e.g. internal audits, vendor audits).
  • Experience with agile software development (ideally agile software development)

Bonus Points:

  • Familiarity with regulations and the associated guidance documents relevant to clinical trials (e.g. 21 CFR parts 50, 312, 314, 812, 814) or Good Clinical Practice (GCP)
  • Understanding of the global regulatory landscape (e.g. European regulations such as annex 11) and ability to apply global best practices to daily tasks
  • Oncology and/or clinical experience (e.g. nursing degree)
  • Scientific experience, including both hypothesis-generating, hypothesis-testing and/or publications
  • Experience with designing protocols, case report forms, regulatory submissions, etc.
  • You’ve worked at a technology partner to a life sciences company
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What are Flatiron Health Perks + Benefits

Flatiron Health Benefits Overview

At Flatiron, we are committed to providing our employees with the resources they need, both within and outside of work. This enables them to concentrate their working hours on improving cancer care and accelerating cancer research, while dedicating their non-working hours to everything else life has to offer.

We offer a full range of benefits to support our employees and their families. These benefits include health and wellness, family planning, financial planning and time away.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Company-wide vacation
Office Perks
Commuter benefits
Free snacks and drinks
Some meals provided
Relocation assistance
Meditation space
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Customized development tracks
Personal development training
Apprenticeship programs

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