A pioneer in K-12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our captivating core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products turn data into practical instructional support to help students at every skill level build a strong foundation in early reading and math. Our programs provide teachers with powerful tools that help them understand and respond to the needs of all their students. Today, Amplify serves five million students in all 50 states.
The Associate Educational Technology Specialist (AETS) supports sales productivity and deal flow by securing the "technical close" in complex solutions and assisting customers with questions regarding the technology Amplify leverages. The AETS collaborates with Sales, Implementation, Enrollment and Licensing, and Customer and Education Support Resources to ensure proposed deals include technical solutions that accurately address customer needs, and that are appropriately supported by key customer technical decision-makers. This position reports to the Director, Strategic Technology, within the broader Customer Operations department at Amplify.
**This position will be based on West Coast hours
RESPONSIBILITIES:• In partnership with the Sales team, the AETS will coordinate activities with school districts, prioritizing efforts in order to maximize team productivity and profit, as directed by the Director, Strategic Technology.• Proactively scopes technical solutions required to address customer requirements, assesses customers' met and unmet needs, and recommends solutions that optimize value for both the customer and the company.• Secures input from all necessary solution stakeholders within different areas of the business. Adapts solutions, as necessary, to ensure appropriate support.• Coordinates closely with internal Sales, Sales Support, Customer Support Implementation, and Enrollment and Licensing to align solution design with customers' business requirements.• Provides some training to the Sales team with the goal of enhancing their product knowledge, technical acumen, and technical sales skills.• Monitors the deployment of technical solutions proposed throughout the sales process, and alerts the Sales and Account teams of potential risks.• Maintains high customer satisfaction ratings in line with company standards.• This position requires outside travel to customers' premises, approximately 20% of the time.
BASIC QUALIFICATIONS:

• 3+ years of experience in Education Technology
• 2+ years of experience in K-12 Sales Engineering
• Bachelor's degree in relevant field
• Proficiency in Salesforce and G-Suite

PREFERRED QUALIFICATIONS:

• Experience in K-12 Teaching or Education Administration
• Experience as a Support Operator or K12 Sales Representative

We celebrate diversity and are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Amplify is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.
This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds.
Amplify Education, Inc. is an E-Verify participant.