Associate Technical Writer (NYC)
Databases are the beating heart of every business in the world.
Cockroach Labs is the team behind CockroachDB, an open-source, distributed SQL database. We aim to build infrastructure that keeps pace with the world, so developers can focus on what matters most: building the best products. Join us on our mission to Make Data Easy. Are you ready to aim high and build to last?
About the Role
We're looking for an Associate Technical Writer to join our team and help us create outstanding documentation that educates and guides our global community of customers and open source users to success.
You Will
- Learn about and build empathy for our users, i.e., architects and administrators planning and running CockroachDB and developers building applications against it.
- Collaborate with other writers to write concise and informative how-tos and tutorials, intuitive explanations of complex topics and features, and comprehensive CLI and SQL reference documentation.
- Develop a technical understanding of CockroachDB and accompanying technologies through independent research, collaborating with internal subject matter experts, and hands-on usage.
The Expectations
In your first 30 days, you have completed onboarding and are ready to collaborate with another writer on your first documentation project. You will have also started to review and edit documentation written by other technical writers on the team. You will use CockroachDB hands-on throughout this experience. We believe that it's important to take this first month to become familiar with our technology and our company.
After 3 months, you'll be integrated into the team. Using our documentation conventions, processes, and tools, you will write clear, concise, and accurate documentation about an area of CockroachDB.. As our user base grows, you will be a part of a team dedicated to accommodating the higher demands for education. We want our users to have a phenomenal experience using CockroachDB and that requires excellent documentation from you and the team.
You Have
- A passion for writing and editing concise and highly useful documentation for technical audiences of application developers, database administrators, and other CockroachDB users. You are passionate about clarity, concision, and correctness.
- Development experience and/or an interest in learning how to write code samples for effective developer documentation.
- A love for information and are a sponge. You enjoy getting into the weeds technically, but don't let that distract you from achieving your end goals.
- A passion for building relationships with internal and external users to get feedback and identify potential areas of documentation improvement.
The Team
Reporting to Jesse Seldess - VP of Education
The CockroachDB mission is to make data easy. Jesse makes sure we write the docs counterpart to that mission: Make learning CockroachDB easy and intuitive. Previously, he spent four years at AppNexus building and leading a team of writers through a broad range of docs scenarios, from technical integrations to business use. In off hours, he’s probably make-believing with his kids, reading literature, or writing his own.
Our Benefits
- 100% health insurance option (for you and your dependents!)
- Paid parental leave (with baby bucks)
- Flex Fridays
- Flexible time off & flexible hours
- Learning and Development budget
- Relocation support
Cockroach Labs is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If you need additional accommodations to feel comfortable during your interview process, please email us at [email protected].