Associate UX Copywriter

| Greater NYC Area | Hybrid
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Stash is a digital-first financial services company committed to making saving and investing accessible to everyone. By breaking down barriers and building transparent, technology-driven products, we help the 99% build smarter financial habits so they can confidently save more, grow wealth, and enjoy life.

We are seeking an Associate UX Copywriter who knows how to write for a digital product experience. It all starts with empathy. You'll need to understand our customers to create customer personas, narratives, and journeys. From there, you'll use data and hypotheses to craft straightforward yet human copy—all the while incorporating our developing brand voice. 

What you'll do:

  • Work with our research and data teams to understand problems and create hypotheses
  • Create user narratives in collaboration with product designers and managers
  • Write the right words, including everything from error messages to value props
  • Collaborate with other writers regularly to keep continuity across the brand
  • Drive voice and tone alignment across all of our products
  • Create taxonomy and term systems that are optimized for SEO/ASO

What we're looking for:

  • 2+ years experience as a professional writer
  • 1+ years experience as UX writer or similar role
  • A strong portfolio of relevant work
  • Ability to make the complex simple
  • Passion for crafting positioning and shaping products
  • Understand how to combine UX writing with brand voice in perfect balance
  • Knowledge of how to synthesize and use data and research
  • Obsession with style guides (CMOS, specifically)
  • Ability to work autonomously and communicate across multiple teams
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We believe that diversity and inclusion are essential to living our values, promoting innovation, and building the best products out there. Our success is directly related to the employees that we hire, grow and retain and we believe that our team should reflect the diversity of the customers that we serve.

As an Equal Opportunity Employer, Stash is committed to building an inclusive environment for people of all backgrounds. We do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by law. Everyone is encouraged to apply.

Benefits & Perks:

  • Equity in Stash
  • Flexible Vacation
  • Family-Friendly Medical, Dental, and Vision Insurance Plans
  • 401k
  • Learning & Development Stipend
  • Commuter Benefits and Flexible Spending Account (FSA)
  • Employee referral bonuses
  • Stocked fridges & kitchens and catered lunch on Fridays
  • Thursday happy hours
  • Team outings that do not involve trust falls...

Awards & Recognition:

  • Forbes Fintech 50 Most Innovative Fintech Companies (2019)
  • LendIt Fintech Innovator of the Year (2019)
  • Built in NYC's Best Places to Work (2019)
  • Built in NYC’s Startups to Watch (2018)
  • Wall Street Journal's "Top 25 Tech Companies to Watch" in 2018
  • MarCom Awards Double Gold & Platinum Winner (2018)
  • Webby Award Winner for Best Mobile Sites & Apps in the Financial Services and Banking (2017)
  • W3 Awards Winner for Best User Experience (2017)
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Location

We offer employees the choice and flexibility to work where you want from anywhere in the US or UK. We offer stipends to make home offices productive and for those who don't live near our NYC and London offices, to secure space when they want it.

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