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Content and Communications Manager

| Greater NYC Area

About Knotch:

Knotch is the independent standard for content marketing ROI. We help CMOs and their teams measure and impact the outcome of their content efforts via real-time, actionable intelligence across all of their content investment. Our end-to-end content intelligence platforms helps marketers plan, measure, optimize and benchmark their content efforts across all owned and paid strategies. We work exclusively with brands and we do not monetize from any distribution channels to make sure that our business model isn’t invested in the success of what we are measuring.

We’re based in SoHo, NYC and work with brands including GE, Unilever, JP Morgan Chase & Co., Sprint, TD Ameritrade, Ford, Colgate, and Citi. Knotch is proud to have been named to both Inc.'s Best Places to Work and Built In NYC's Best Places to Work lists two years in a row!

The Role:

Our Marketing team is seeking a Content and Communications Manager to help Knotch continue to grow our content marketing presence while also building Knotch’s brand through communications, events and earned and owned media. You will be responsible for the planning and execution of our content, on Knotch’s platforms and elsewhere, in an effort to increase brand awareness and support client acquisition. This role will additionally support communications efforts such as event organization and execution, assist press efforts while also contributing to the growth of the Knotch brand. This is the first role of its kind, so we’re seeking someone with an entrepreneurial mindset with a true passion for content.

Reporting into the SVP of Marketing and Communications, you will be a key member of the team who assists with internal/external communication including social media, press projects, content strategy and creation, planning of events, and execution of cultural initiatives.

You’ll be a great fit for the role if you are a content creator and an organized self-starter with strong writing, editing, and execution skills. For you to be successful in this role, you must excel at multitasking and bringing ideas from concept to creation.

Responsibilities include:

  • Research, write, and edit content for emails
  • Research, write, and edit content for Knotch’s editorial hub that includes news about the industry, content marketing, executive profiling and culture initiatives
  • Manage content updates on global websites
  • Ideate and design content for our social media channels, including Facebook, Twitter, LinkedIn, and Instagram
  • Possess basic administrative tasks (Knowledge of Keynote and PowerPoint software is helpful.)
  • Collaborate with the SVP of Communications to support positive press coverage for Knotch and its team members
  • Pitch to and create ‘outreach’ content for media outlets (including case studies, press releases, op-eds, award entries, partnered content and social posts
  • Assist with events such as high-touch private dinners and intimate thought-leadership events

Desired skills:

  • 2-5 years of experience in a similar role
  • Exceptional writing, editing, and content development skills
  • Experience working in Adobe Creative Suite, i.e. Photoshop, InDesign, etc. and videography and editing skills are a plus!


  • Unlimited PTO and flexible work-from-home
  • Comprehensive health insurance
  • Free lunch while in-office
  • Unlimited monthly Metrocard
  • Mental Health and Learning & Development Programs

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Read Full Job Description


52 Walker Street, New York, NY 10013

An Insider's view of Knotch

How has your career grown since starting at the company?

Knotch's commitment to my personal growth has played a huge role in shaping my career. I've found that I'm happiest when collaborating with others and was encouraged to join the product team to work more closely across all of our teams. Knotch's L&D program has set me on a path that makes my work more fulfilling, pushing me to be better every day.


Project Manager

What are Knotch Perks + Benefits

Knotch Benefits Overview

We’re in Soho. We work with Fortune 500’s. We get free lunch. We let dogs in. We’ve been recognized by Inc.’s Best Places to Work two years running. We’ve also been recognized by Built in NYC’s Best Places to Work, also two years running. Here are some other cool things.

Comprehensive Health Insurance.
Free Unlimited Commuter Card.
Mental Health and Wellness Initiatives.
Educational Stipend And Career Development Opportunities.
Unlimited PTO (No, Really).
You Get To Work With Us. Every. Damn. Day.

Friends outside of work
Eat lunch together
Daily stand up
Team owned deliverables
Team based strategic planning
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
Company Equity
Knotch offers options as part of our competitive compensation package. Options vest over a four-year period after a one-year cliff.
Performance Bonus
Match charitable contributions
In the past, we've matched charitable contributions, most recently to The Center which offers LGBTQ communities of NYC advocacy, health and wellness programs and more.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Knotch also provides 12 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Remote Work Program
All positions can work remotely on occasion as needed (we're a flexible environment). Some positions are full-time remote already, and it will say so in the job post if it is a remote role.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
We have NYC-based events monthly and we also have two offsites per year where we fly the entire company to an exciting locale for team building and educational opportunity!
Free Daily Meals
Lunch stipend provided every day you work from your office!
Stocked Kitchen
Knotch's NYC kitchen is stocked with all the coffee, snacks, drinks, and Emergen-C you'll ever need.
Happy Hours
Pet Friendly
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Knotch hosts lunch and learn meetings anytime we have something awesome to share with the team. We also do a Show & Tell every Friday that complements these.
Promote from within
Continuing Education stipend
We offer $1000 annualy for continuing education related to your role at Knotch (starts after 6 months of working with us)

Additional Perks + Benefits

We create our initiatives for our employees. They aren't a recruitment tool for us but rather a way for us to truly appreciate the hours and effort our employees put in every single day and to make their lives a little easier and a little better. You spend a lot of time at work- you might as well enjoy it.

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