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Creative Operations Manager

| Greater NYC Area

DESCRIPTION

The Farmer’s Dog is the leading tech-enabled pet health brand, on a mission to disrupt the $90B global pet food industry. The company is VC-backed by the early investors of Warby Parker, Dollar Shave Club, Sweetgreen, and Glossier.

In an industry with little regulation, constant recalls, and rampant misleading advertising, The Farmer’s Dog brings a fresh perspective grounded in quality, transparency, and personalization. Through a combination of proprietary technology and a lot of heart, we’re completely reimagining what pet food is and how it’s made and delivered. Our recipes are designed in partnership with vets, freshly-cooked to USDA standards using human-grade ingredients, and sent to customers through customized subscription meal plans. Since cooking and delivering their first batch of food from a cramped Brooklyn kitchen in 2014, The Farmer’s Dog has fed millions of fresh, healthy meals to dogs nationwide.

The company was launched after Brett’s battle to cure the stomach issues of his Rottweiler, Jada. He quickly realized just how broken the commercial pet food industry was - even the “organic” and “natural” varieties proved to be heavily processed and nutrient-deficient - and it was only when his vet recommended a fresh, home-cooked diet that Jada began to improve and was eventually cured. Having witnessed first-hand the power of fresh food, he teamed up with Jonathan to rethink the industry from the ground-up and create the product they wished had existed for their own dogs (and dogs everywhere).

Join The Farmer’s Dog team as we continue to figure out ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.

Only “dream job” applicants, please. #mustlovedogs

THE ROLE

In today’s cluttered and chaotic marketing environment, high-quality, brand- and idea-driven creativity is arguably more important than ever before. It’s also never been easier to find in more places, from our own customers to creative agencies big and small to a kid with a sketchbook halfway around the world. We are looking for a Creative Operations Manager to build and lead a world-class creative model for The Farmer’s Dog, from setting the vision of our (internal and external) creative team to ensuring the execution of creative and design projects of all shapes and sizes is cost-effective, meets a high standard of quality, and always represents our brand at its best.

KEY RESPONSIBILITIES

  • Determine optimal creative roster to address the full spectrum of The Farmer’s Dog current and future creative development needs
  • Stay on top of creative trends and tools/solutions and determine implications for our work
  • Develop repeatable, scalable processes for how different types of creative work gets briefed, made, and disseminated to the right teams internally and externally
  • Manage workflows of individual creative projects, eventually building out a team to handle day-to-day creative development needs
  • Work collaboratively with teams across the organization - from Operations to Engineering - to understand and address creative needs
  • Partner with Senior Director of Brand to foster an internal culture of brand-led creativity and ideas while still ensuring aggressive growth and performance goals are met

REQUIREMENTS

  • Passionate about creativity, design, and brands -- and also execution and efficiency!
  • A clear, responsive communicator, verbally and in writing
  • Well-connected in the creative community, and perpetually curious about seeking out new and better talent and solutions
  • Adaptable to different working styles, mindsets, and personalities, showcasing a willingness to collaborate with all
  • Excited about exploring and implementing new models of creative development, production, and ways of working
  • Attentive to detail with high standards of quality and performance while maintaining an (authentically) friendly, positive attitude
  • A strong negotiator who will fight for a great deal, but who also appreciates the intangible value of great creative work and is mindful of long-term relationships
  • Comfortable using -- and proactively asking for -- data to inform decisions and executions
  • Incredibly organized and masterfully manage your own, and others’, time
  • Flexible and open-minded, but also have strong convictions and a POV that you can clearly communicate and defend
  • A DOG PERSON (who’s good at herding cats) -- even if you don’t have either!

BENEFITS

Health, dental, avocado toast, puppies

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Location

The Farmer's Dog is located in the heart of Williamsburg within walking distance from the L, G, J, M, and Z trains.

An Insider's view of The Farmer's Dog

What’s the vibe like in the office?

It's so refreshing to be able to walk into my job knowing that I'm truly making a difference. Every person on our team believes in our product and mission, so motivation and passion comes organically. Did I mention that our office is full of dogs?

Matt

Customer Experience

What projects are you most excited about?

We are changing the way people think about pet food by delivering fresh, healthy meals for dogs in personalized meal plans. Supply chain is exciting because it's basically the key differentiating factor for how we can be the most cost efficient, really impact the consumer experience for the better, and always make sure the dogs get fed.

Sana

Head of Operations

How does the company support your career growth?

I feel a crazy opportunity to grow my career the way I want to at The Farmer's Dog. We are encouraged to take risks and are surrounded by genuine, loving, and compassionate people. The culture is supportive of both dog and human health and wellness, and I love that I get to help dogs live longer lives with my dog, Emmy, by my side.

Adrian

Growth Manager

What is your vision for the company?

The Farmer's Dog is on a mission to change the way people think about feeding their pets. Our goal is to educate & give people the tools to give their pets the healthiest diet. We believe that once the world is educated about fresh food, people will stop feeding their pets processed food and the life expectancy for the entire species will increase.

Brett

Co-Founder & Head of Community

What does your typical day look like?

As CEO, I spend my days making the hard decisions, hiring the best people, protecting the team, and making sure the company is financially sound. I also get to choose which dogs are allowed in the office (all of them).

Jonathan

Co-Founder & CEO

What are The Farmer's Dog Perks + Benefits

The Farmer's Dog Benefits Overview

Health, dental, avocado toast, puppies.

Beat that, Google.

Culture
Partners with Nonprofits
We love partnering with rescue organizations, adoption centers, and other organizations who are as passionate about dogs and dog people as we are.
Eat lunch together
Whether we're ordering in, going out, or bringing our own, we take lunch seriously.
Group brainstorming sessions
We love a good offsite and have regular all-hands meetings led by the co-founders.
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
Company Equity
Vacation & Time Off Benefits
Generous PTO
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
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