Director of Portfolio Underwriting
Attune is making it easier, faster, and more reliable for small businesses to access insurance (think, pizza place down the street or main street store). They all need insurance to protect their businesses, but when it comes time to get a policy, they’re bogged down by hundreds of questions, lots of paperwork, and a seemingly never-ending timeline stretching for weeks or months.
We are changing all that. By using data and technology expertise to understand risk, automating legacy processes, and creating a better user experience for brokers, we’re able to provide policies that are more applicable and more transparent in just minutes.
Together with our partner company Coalition, we serve 130,000 small business policyholders who pay us ~$500M per year in insurance premiums to ensure their security. Our combined company is worth $3.5B, with our latest raise reaching $205M, and participation from world-class investors like Index Ventures and T. Rowe Price.
Now our growth is in hyperspeed- not only our mission, but also our team. In staying true to our values, we’ve earned our spot on many workplace award lists. Attune is dedicated to creating a diverse team of curious, focused, and motivated people who are passionate about changing the future of an entire industry.
Job Description
We're looking for a Director of Portfolio Underwriting to manage our underwriting governance for Attune as we continue to grow our product portfolio. Reporting to the Chief Underwriting Officer, they will work with our internal partners to improve the underwriting quality and efficiency and lead the charge to improve our underwriting processes, establish our audit process and controls, work with our other teams to use data to improve our underwriting and increase profitability, and enhance our internal underwriting training.
Responsibilities:
- Manage our overall underwriting governance
- Establish the underwriting audit process
- Review our underwriting processes, find continuous improvements and maintain documentation for our partners
- Audit accounts for adherence to guidelines, rating accuracy and the use of policy forms
- Work with carrier partners on underwriting guideline updates and audits
- Work with our Claims Director and TPA(s) to use our claims data to improve our underwriting and claims experience
- Monitor large losses and attritional trends
- Work with IT and Operations teams on improving workflows
- Establish underwriting Goals for our product portfolio and monitor profitability
- Conduct research to find areas of opportunity
- Work with our Revenue team to help monitor our broker partners
- Create and coordinate training curriculum and content for our internal partners and build a content management program
- Work with marketing to develop underwriting content for use with our brokers and internal partners
Requirements
- 5+ years of commercial underwriting experience
- Agile and curious
- You share information a understandable way
- Can identify and analyze trends and turn in relevant items
- Lots of attention and care to detail
- You use metrics to motivate you daily
- Knowledge of relevant laws and regulations for filing and compliance
Additional Information
You will begin as a remote employee but we look forward to having all of our employees back in our NYC offices as soon as it is safe to do so!
What we offer you:
- An opportunity to change the small business landscape.
- A great working environment that lives continuous improvement and encourages sharing ideas and taking risks to find better ways of doing things.
- A culture that promotes great relationships both inside the office and outside through activities in our community and company sponsored intramural clubs and events.
- Equity compensation.
- Medical, dental, vision, and 401(k) matching.
Attune Insurance Services, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.