Part-time Freelance UX Writer (Contract)
At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
Our Values
If this sounds like you, you’ll fit right in.
Who You Are
You love to write! Your creative juices are always flowing, conjuring up many new ideas. You possess a knowledge of UX best practices, and can generate the best copy to attract and convert the targeted audience.
As a Part-Time UX Writer, you will help us translate complicated topics around our products and solutions (think HR tools, payroll and payments, entrepreneurship initiatives, and more) into approachable, helpful, and easy-to-consume copy for web and email. This is a highly collaborative and cross-functional role, with a special focus on turning complex information into simple, accessible, and compelling content.
Your Success ProfileWhat You Will Work On
- Write and deliver user-centric digital content across a variety of contexts (UI, navigation, marketing emails, etc.)
- Partner with designers to develop wireframes and iterative prototypes
- Leverage user insights and data to inform and optimize content
- Collaborate with the content team to ensure consistency across channels, leveraging brand voice and tone, and compliance best practices
- Join meetings with members of our team to gain insights and context, and translate that information into content deliverables
How You Will Do Your Work
As a Freelance UX Writer, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:
- Business insight - applying knowledge of business and the marketplace to advance the organization’s goals.
- Functional expertise - subject matter expertise of specific function(s), including knowledge of principles, practices, and domain knowledge.
- Nimble learning - actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
- Adaptability - the ability to adjust your approach or actions in response to changes in your external environment.
- Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.
In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:
- Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
- Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
- Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
- Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
- Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”
Qualifications
- Minimum of 3 years experience in UX writing
- Able to commit to 10-15 hours/week (assume 2-3 of those hours participating in meetings with the team) on a 6-month contract, with potential to continue on in a similar capacity
- This is a remote position, but you must be based in the US and able to work Eastern time along with our NYC-based team
Please provide a resume and cover letter, along with at least two relevant writing samples (B2B preferred).
Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.
We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, veteran status, or any other legally protected status.
Our DEI Commitment