Post-Production Associate
ABOUT VTS
VTS is commercial real estate’s leading leasing, marketing and asset management platform where deals happen and real-time data comes to life. The VTS Platform captures the largest first-party data source in the industry, which delivers real-time insights that fuel faster, more informed decision making and connections throughout the deal and asset lifecycle. VTS Data, the industry’s only forward-looking market dataset, and VTS Market and Marketplace, the industry’s first integrated online marketing solution, give landlords, brokers, and tenants unparalleled visibility into real-time market information and the direct connectivity to execute deals with greater speed and intelligence at every point in the planning, marketing, leasing, and asset management cycle.
More than 60% of Class A commercial space in the US and 12B square feet of commercial real estate globally is managed on the VTS platform. Our user base includes over 45,000 CRE professionals including respected industry leaders like Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, Boston Properties, Oxford Properties, JLL, and CBRE.
We recently made the Forbes Cloud 100 list of the hottest private cloud companies, and were named one of Crain's best places to work! Our headquarters are in NYC, but we have hubs in other major US cities, Toronto, CA, and London, UK.
Learn more at vts.com or follow us on Instagram (@WeAreVTS), Twitter (@WeAreVTS), or LinkedIn.
Are you wondering about how VTS has adapted to a WFH environment? Read our blog post here to find out!
How Does This Position Help VTS Succeed?
The VTS Market Post-Production Content Coordinator is responsible for fielding client requests and working on high priority listing content (photos/video/3D) that is produced by various teams across the country. As part of a quickly growing team, the Post-Production Associate will act as The Fast-Acting Problem Solver for clients and internal stakeholders alike. This role will also have the opportunity to interact with all parts of the content production stages to continually improve our content offerings. We are open to this role being remote, but EST work hours must be adhered to regardless of location.
What Makes This Job Awesome?
- Receive and act upon feedback from the account management team to better understand the end clients’ content needs, and aggregate that feedback in order to adjust content strategy.
- Create and implement systems for consolidating feedback and smoothing out revision processes.
- Assist the account management team with crafting acceptable compromises between special requests from clients and our need to have consistent content across our platform.
- Provide content focused insight to the account management team to help them draw focused, actionable feedback from their clients.
- Work with the VTS support team to field all content related feedback.
- Incorporate new footage into existing content when reshoots occur.
- Assist internal teams with curating content for marketing needs.
- Fill in the gaps for content delivery while our software team works to build sustainable do-it-yourself delivery systems for clients.
- When the volume is high or there are priority tasks, assist with the standard post-production queue.
- Give feedback to our Post-Production Manager to inform them when additional editing resources are needed, when processes fail, etc.
What Makes You a Great Fit?
- You are a post-production maestro. You are one with Adobe CC (especially Premiere Pro), and can use other best-in-class tools to polish off any kind of content.
- You love finding an acceptable middle ground between two competing needs.
- You have a clear understanding for and are always looking to increase the “quality” of content, tweaking settings and pulling levers along the way.
- You are naturally empathetic to customer needs, and want to help deliver the product’s expected value.
- You are a creative problem solver, always searching for new and better solutions even when an acceptable workaround has been found.
- You have an intuitive understanding of when to hold the line and when to create an exception for a client, in all cases keeping clients’ best interests in mind.
What VTS Values & How We Show It
- Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees!
- Be Customer Obsessed - We’re employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - monthly happy hours, wellness events, clubs, and team lunches!
- Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees!
- Move as One - We work in an open floor plan to promote cross-functional collaboration.
- Take Ownership - Be an owner of the company you’re building with our equity packages.
- Appreciate the Difference - VTS embraces and celebrates diversity. We understand the importance of a strong work-life balance. We offer a flexible PTO policy, generous family leave program, and more!
VTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
All your information will be kept confidential according to EEO guidelines.