Post Production Content Coordinator, VTS Market
ABOUT VTS
VTS is the fastest-growing Proptech company in the history of commercial real estate (CRE). We have transformed a $15 trillion dollar industry with our award-winning platform which is used to manage over 60% of all office buildings. We’re continuing to expand our product offerings and are building the industry’s first and only online marketing software and end-to-end leasing marketplace, VTS Market. VTS Market will enable landlords to market their available spaces more effectively, and help tenant rep brokers and their tenants easily find and lease space online – a process that has traditionally been offline and difficult.
It’s an exciting time to join the VTS team – we recently reached unicorn status after raising $90 million in series D funding led by our clients (believed to be the largest venture financing in the history of commercial real estate software), we recently made the Forbes Cloud 100 list of the hottest private cloud companies, and were named one of Crain's best places to work!
Our headquarters are in NYC, but we have hubs in other major US cities, Toronto, CA, and London, UK.
Learn more at vts.com or follow us on Instagram (@WeAreVTS), Twitter (@WeAreVTS), or LinkedIn.
How does this Position help VTS Succeed?
The VTS Market Post-Production Content Coordinator is responsible for fielding client requests and working on high priority listing content (photos/video/3D) that is produced by various teams across the country. As part of a small but quickly growing team, the Post-Production Content Coordinator will act as The Problem Solver for clients and internal stakeholders alike. This role will also have the opportunity to interact with clients and content producers to continually improve our content offerings.
What Makes This Job Awesome?
- Receive and act upon feedback from clients to better understand their content needs, and aggregate that feedback in order to adjust content strategy.
- Create and implement systems for consolidating feedback and smoothing out revision processes.
- Craft acceptable compromises between special requests from clients and our need to have consistent content across our platform.
- Communicate the VTS Market Content philosophy to clients so that they understand why these compromises are sometimes necessary.
- Work with the VTS support team to field all content related feedback.
- Incorporate new footage into existing content when reshoots occur.
- Assist internal teams with curating content for marketing needs.
- Fill in the gaps for content delivery while our software team works to build sustainable do-it-yourself delivery systems for clients.
- When the volume is high or there are priority tasks, assist with the standard post-production queue.
What Makes You a Great Fit?
- You are a post-production maestro. You are one with Adobe CC (especially Premiere Pro), and can use other best-in-class tools to polish off any kind of content.
- You love finding an acceptable middle ground between two competing needs.
- You have a clear understanding for and are always looking to increase the “quality” of content, tweaking settings and pulling levers along the way.
- You are naturally empathetic to customer needs, and want to help deliver the product’s expected value.
- You are a creative problem solver, always searching for new and better solutions even when an acceptable workaround has been found.
- You have an intuitive understanding of when to hold the line and when to create an exception for a client, in all cases keeping clients’ best interests in mind.
What VTS Values & How We Show It:
- Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees!
- Be Customer Obsessed - We’re employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - monthly happy hours, wellness events, clubs, and team lunches!
- Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees!
- Move as One - We work in an open floor plan to promote cross-functional collaboration.
- Take Ownership - Be an owner of the company you’re building with our equity packages.
- Appreciate the Difference - VTS embraces and celebrates diversity. We understand the importance of a strong work-life balance. We offer a flexible PTO policy, generous family leave program, and more!
VTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
All your information will be kept confidential according to EEO guidelines.