Product Content Strategist
Getting together with real people in real life makes powerful things happen. Side hustles become careers, ideas become movements, and chance encounters become lifelong connections. Meetup brings people together to create thriving communities. Show up. Change lives.
As Product Content Strategist, you’ll be instrumental in ensuring that the stories and messages we create are compelling, clear, and consistent across all our channels. You’ll bring a holistic approach to the way we communicate as a product and a service, advocating for the customer every step of the way. You'll apply your creativity and critical thinking to build value for both the business and the user. And you’ll be part of a growing content strategy practice at Meetup, shaping how we engage with our community every day.
What you’ll get to do in this role:
- Partner with product managers, designers, researchers, and engineers throughout the product lifecycle to generate great user experiences
- Plan, write, and document product content that aligns with usability principles as well as brand voice
- Evaluate and improve product content through taxonomy and information architecture development as well as content audits, gap analysis, and user research
- Create strategies and processes that better enable content development across our platforms, accounting for localization, accessibility, and policy issues
- Collaborate with designers and researchers to identify and resolve inconsistencies and surface opportunities in our core user flows
- Work with other content strategists to bring coherence and consistency to writing efforts across brand and product teams
- Participate in critiques, work sessions, and user interviews to strengthen the way we approach brand voice and user needs
- Evolve UX writing guidelines in the design system and contribute to content governance efforts
- Help develop processes to improve the work and how it gets communicated
What we’re looking for:
- 5+ years of product experience as a content strategist or UX writer, working both independently and cross-functionally on product/tech teams
- A portfolio with samples of great product, UX, email, and mobile app content, including microcopy and push notifications
- Ability to translate ideas into jargon-free, thoughtful, and concise copy
- Exceptional attention to detail and a collaborative work style that allows you to write evolving content to deadline
- Familiarity with content issues relating to localization, accessibility, inclusion, and privacy
- Strong drive to design human interactions that engage and empower end users
- Sensitivity to the relationship between copy, information hierarchy, graphic design, and typography
- Ability to present findings, recommendations, and decisions in a clear and articulate manner, both in writing and in person
- Curiosity, independence, humility, and a sense of humor
If your experience fits some but not all of what’s listed, we’d still love to hear from you!
Our team is bold, supportive, and passionate about bringing people together in real life to create community for everyone. We care about moving fast, real-world change, and building diverse, dynamic teams. You in? Tell us your story and send a link to some writing samples.