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Product Content Strategist

| Greater NYC Area

Getting together with real people in real life makes powerful things happen. Side hustles become careers, ideas become movements, and chance encounters become lifelong connections. Meetup brings people together to create thriving communities. Show up. Change lives.

As Product Content Strategist, you’ll be instrumental in ensuring that the stories and messages we create are compelling, clear, and consistent across all our channels. You’ll bring a holistic approach to the way we communicate as a product and a service, advocating for the customer every step of the way. You'll apply your creativity and critical thinking to build value for both the business and the user. And you’ll be part of a growing content strategy practice at Meetup, shaping how we engage with our community every day.

What you’ll get to do in this role:

  • Partner with product managers, designers, researchers, and engineers throughout the product lifecycle to generate great user experiences
    • Plan, write, and document product content that aligns with usability principles as well as brand voice
    • Evaluate and improve product content through taxonomy and information architecture development as well as content audits, gap analysis, and user research
    • Create strategies and processes that better enable content development across our platforms, accounting for localization, accessibility, and policy issues
    • Collaborate with designers and researchers to identify and resolve inconsistencies and surface opportunities in our core user flows
  • Work with other content strategists to bring coherence and consistency to writing efforts across brand and product teams
    • Participate in critiques, work sessions, and user interviews to strengthen the way we approach brand voice and user needs
    • Evolve UX writing guidelines in the design system and contribute to content governance efforts
    • Help develop processes to improve the work and how it gets communicated

What we’re looking for:

  • 5+ years of product experience as a content strategist or UX writer, working both independently and cross-functionally on product/tech teams
  • A portfolio with samples of great product, UX, email, and mobile app content, including microcopy and push notifications
  • Ability to translate ideas into jargon-free, thoughtful, and concise copy
  • Exceptional attention to detail and a collaborative work style that allows you to write evolving content to deadline
  • Familiarity with content issues relating to localization, accessibility, inclusion, and privacy
  • Strong drive to design human interactions that engage and empower end users
  • Sensitivity to the relationship between copy, information hierarchy, graphic design, and typography
  • Ability to present findings, recommendations, and decisions in a clear and articulate manner, both in writing and in person
  • Curiosity, independence, humility, and a sense of humor

If your experience fits some but not all of what’s listed, we’d still love to hear from you!  

Our team is bold, supportive, and passionate about bringing people together in real life to create community for everyone. We care about moving fast, real-world change, and building diverse, dynamic teams. You in? Tell us your story and send a link to some writing samples.

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • SwiftLanguages
    • React/ReduxLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • PhotoshopDesign
    • JIRAManagement
    • TrelloManagement

Location

Meetup is in the vibrant and trendy SoHo neighborhood. Just steps away from the BDFM6 and a short hop and skip to the NQRW.

What are Meetup Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

Meetup offers a generous health plan, including paid deductibles and One Medical access. Each employee is eligible for 3+ weeks of vacation, Summer Fridays, and up to 16 weeks paid parental leave + transition leave. Each Tuesday, Meetup caters breakfast for the team, and we host weekly rooftop BBQs in the summer months. As part of the WeWork family, we also get to participate in the annual Summer Conference and Global Conference.

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