Engineer Analyst Architect Data Scientist Application Developer Design Implementation Chief Principal Enterprise Specialist Infrastructure Research Development R&D Tech Associate Service Solutions Business Intelligence BI System A

ADP is hiring a Senior Technical Writer

We are looking for someone who has a vast amount of experience in technical product writing. This role will help align and define the writing standards, templates, and processes for the product team in alignment with the ADP knowledge team. This person will immerse themselves with the product teams to consume the information to be able to create accurate and engaging documentation.

Duties & Responsibilities:

You will design, create, and deliver product documentation, manage projects, develop strong relationships with subject matter experts, and make sure that documentation deliverables meet our quality standards.

You are able to dig into what you're writing about so you understand not just how it works, but why it matters to the people using it; serving as the voice of our users when collaborating with scrum teams; figuring out the best way to serve our associates and clients along with gathering feedback for improvement.

You can independently write new documentation based on use cases, user stories, feature requirement documents, specifications, information from developers and product managers, and use of the product.

Like what you see? Apply now!

A little about ADP:

We are a global leader in HR technology, offering the latest AI and machine learning-enhanced payroll, tax, HR, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. A global Best Places to Work, DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more, ADP has a deep commitment to diversity, equity, and inclusion. Learn more about ADP's commitment on our YouTube channel: http://adp.careers/DEI_Videos

WHAT YOU'LL DO:

Here's what you can expect on a typical day in the life of a Senior Technical Writer at ADP.

• You do not hesitate to proofread and edit documentation to ensure consistency of language and style, as well as correct application of templates
• You are an expert communicator capable of researching complex technical information and creating engaging documentation and reference material for our customers, partners, internal audiences, and developers
• You enjoy providing input on documentation design and implementation
• You will meet with the scrum team for product release notes
• You will partner with other teams such as Support, Training, and Client Services to understand and respond to internal and external documentation needs

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Team collaboration. Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another's ideas to net out the best solution.
• Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
• Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
• Act like an owner & doer. Mission-driven and committed to navigating change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
• Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.
• Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.

Find out why people come to ADP and why they stay: https://youtu.be/ODb8lxBrxrY

(ADA version: https://youtu.be/IQjUCA8SOoA )

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran

A college degree is great but not required. What's more important is having the skills and experience to do the job. To be successful in this role, you'll have 5+ years of experience in the same or similar role.

TO SUCCEED IN THIS ROLE:

• You have proven experience writing product documentation, release information and guides, tutorials for enterprise business applications
• You are self-directed, passionate about technology, produce high-quality documentation, and understand how your work contributes to the overall success of the product
• You can handle multiple tasks, projects, and initiatives at the same time while also keeping your focus
• Has experience making challenging, complex ideas, concepts, and tasks understandable and appealing to diverse audiences

Explore our COVID-19 page https://tech.adp.com/covid19/ to understand how ADP is approaching safety, travel, the hiring interview process, and more.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.