Technical Writer, Connected Fitness Devices

| Greater NYC Area
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Peloton is seeking an experienced Technical Writer to lead creation and launch of user-facing documentation for connected fitness devices. This person will consider the needs of the user to effectively craft written and visual manuals that give users the knowledge they need to use and enjoy their Peloton product. They will work directly with Product Managers, Engineers, Legal, Compliance, and Creative to gather all the appropriate experience, technical, and regulatory information. 

RESPONSIBILITIES

  • Obtain a deep product understanding to distill complex product information into clear and easy to use guides
  • Write user-facing content for fitness device quick start guides, user manuals, and other printed and digital materials
  • Write content for internal teams, such as device assembly instructions
  • Solicit and compile feedback from stakeholders, including feedback from Technical Editors 
  • Work closely with the Creative team to ensure document content, format, layout, and branding are taken into consideration 
  • Manage language translations 
  • Create technical illustrations (using SolidWorks Composer or other technical illustration software)
  • Keep documentation organized and available for stakeholders 
  • Meet program deadlines 

QUALIFICATIONS 

  • 2+ years Technical writing experience 
  • Extreme attention to detail 
  • Experience developing consumer-facing documentation from start to finish
  • Ability to scrutinize your own work
  • Experience with printed documentation 
  • Available work samples 

BONUS

  • Experience with integrated hardware-software products 
  • Experience with writing for international markets
  • Project management skills
  • Experience working with external vendors 
  • Passion for consumer technology or fitness
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages
    • React NativeLanguages
    • ReactLibraries
    • ReduxLibraries

Location

In the heart of Chelsea, and not too far from our studios, the Peloton office is in a very easy location to get to from anywhere in the city!

What are Peloton Perks + Benefits

Culture
Eat lunch together
Pair programming
Open office floor plan
Diversity
Diversity manifesto
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Promote from within
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