Technical Writer, Engineering

| Greater NYC Area

Technical Writer, Engineering

 Squarespace provides creative tools and services to help anyone build and manage their brand online. For more than a decade, we’ve empowered millions to take control of their online presence like never before. The Engineering organization is looking for experienced technical writers to take complex information and communicate it clearly, concisely, and accurately to internal audiences. 

As a technical writer, you’ll work closely with engineers and be responsible for several complex documentation projects. Your projects will include reading sample code, writing sample code, and updating developer guides and operational runbooks. You’ll also advise your colleagues on documentation workflows and review their technical documents.

This position is in Squarespace’s Engineering organization and is based in our New York headquarters.

Responsibilities

  • Write internal documentation for technical audiences, including API reference documentation, developer guides, and onboarding content
  • Work with engineers and perform individual research to learn new technical concepts and inform your content
  • Embed with engineering teams to maintain existing documentation and communicate project updates to internal audiences
  • Advise engineering teams on documentation workflows and technical writing best practices
  • Review, edit, and clarify technical documents written by your colleagues

Qualifications 

  • BA/BS degree or equivalent practical experience
  • Two years experience in technical writing or product/developer documentation, including writing technical customer-facing materials
  • Ability to work through ambiguity and competing priorities
  • Comfortable working and researching in a technical environment; experience with Git and frontend development is a plus
  • Comfortable checking your ego at the door—open to feedback from multiple stakeholders to perfect a doc
  • Interest in docs tooling and infrastructure is a plus

About Squarespace

Squarespace empowers people with creative ideas to succeed. By blending elegant design and sophisticated engineering, we empower millions of people—from individuals and local artists to entrepreneurs shaping the world’s most iconic businesses—to share their stories with the world. Squarespace’s team of more than 700 is headquartered in downtown New York City, with offices in Dublin and Portland. For more information, visit www.squarespace.com/about.

Perks

  • Health insurance with 100% premium covered
  • Flexible vacation & paid time off
  • Equity plan
  • 401(k) plan with employer match
  • Free lunch and snacks
  • Dog-friendly workplace

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Read Full Job Description

Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages
    • ReactLibraries
    • HadoopFrameworks
    • SparkFrameworks
    • KubernetesFrameworks
    • DockerFrameworks
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedshiftDatabases
    • KafkaDatabases
    • PrestoDatabases

Location

Squarespace is headquartered in the West Village of Manhattan, within walking distance from the 1, A, C, E, B, D, F, and M trains.

An Insider's view of Squarespace

What are some social events your company does?

In the past we've had trivia nights, talent shows, and video game tournaments. My background is actually in theatre, so amazingly had the opportunity of taking to the microphone and hosting some of the events here.

Jose Paz

Community Manager

What kinds of technical challenges do you and your team face?

Our team’s mission is to configure, integrate, automate, and report on all HR systems. This means we are constantly trying to do things no one has ever done before. Some of the challenges we regularly encounter are hacking together system integrations, implementing controls to ensure data integrity, and manual task automation for our users.

Paul

People Tech Manager

How has your career grown since starting at the company?

As the Data Engineering team has grown, I've become a team lead and learning lots of new technologies, such as Postgres and Airflow.

Polina

Senior Software Engineer

What are some social events your company does?

The company holiday party is a pretty big social event. Each location has one and I’ve crashed three of the four parties in Ireland as well. At this point, if I don’t go to the Dublin holiday party, I might get messages asking if I’m okay.

Vishal

Team Lead, Product Support

What are Squarespace Perks + Benefits

Squarespace Benefits Overview

We take care of our employees in more ways than one. We offer competitive medical, dental, and vision for our employees and their dependents. We also offer up to 18 weeks of paid parental leave, daily gourmet lunches, and seasonal wellness programming, including meditation, yoga, and nutritionist sessions at the office. And so many snacks.

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Pet Friendly
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
More Jobs at Squarespace64 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR
Internships
Marketing
Operations
Product
Project Mgmt
Sales
Content
Internships
new
New York
Developer
new
New York
Developer
new
New York
Developer
new
New York
Design + UX
new
New York
Internships
new
New York
Internships
new
New York
Internships
new
New York
Product
new
New York
Design + UX
new
New York
Operations
new
New York
Finance
new
New York
HR
new
New York
HR
new
New York
Finance
new
New York
Data + Analytics
new
New York
Product
new
New York
Developer
new
New York
Project Mgmt
new
New York
Developer
new
New York
Data + Analytics
new
New York
Data + Analytics
new
New York
Finance
new
New York
Content
new
New York
Data + Analytics
new
New York
Design + UX
new
New York
Design + UX
new
New York
HR
new
New York
Finance
new
New York
Developer
new
New York
Marketing
new
New York
Data + Analytics
new
New York
Marketing
new
New York
Content
new
New York
Data + Analytics
new
New York