Squarespace
The world’s most talented engineers, designers, and thought leaders are shaping the future of online publishing.

Technical Writer, Engineering

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Technical Writer, Engineering

 Squarespace provides creative tools and services to help anyone build and manage their brand online. For more than a decade, we’ve empowered millions to take control of their online presence like never before. The Engineering organization is looking for experienced technical writers to take complex information and communicate it clearly, concisely, and accurately to internal audiences. 

As a technical writer, you’ll work closely with engineers and be responsible for several complex documentation projects. Your projects will include reading sample code, writing sample code, and updating developer guides and operational runbooks. You’ll also advise your colleagues on documentation workflows and review their technical documents.

This position is in Squarespace’s Engineering organization and is based in our New York headquarters.

Responsibilities

  • Write internal documentation for technical audiences, including API reference documentation, developer guides, and onboarding content
  • Work with engineers and perform individual research to learn new technical concepts and inform your content
  • Embed with engineering teams to maintain existing documentation and communicate project updates to internal audiences
  • Advise engineering teams on documentation workflows and technical writing best practices
  • Review, edit, and clarify technical documents written by your colleagues

Qualifications 

  • BA/BS degree or equivalent practical experience
  • Two years experience in technical writing or product/developer documentation, including writing technical customer-facing materials
  • Ability to work through ambiguity and competing priorities
  • Comfortable working and researching in a technical environment; experience with Git and frontend development is a plus
  • Comfortable checking your ego at the door—open to feedback from multiple stakeholders to perfect a doc
  • Interest in docs tooling and infrastructure is a plus

About Squarespace

Squarespace empowers people with creative ideas to succeed. By blending elegant design and sophisticated engineering, we empower millions of people—from individuals and local artists to entrepreneurs shaping the world’s most iconic businesses—to share their stories with the world. Squarespace’s team of more than 700 is headquartered in downtown New York City, with offices in Dublin and Portland. For more information, visit www.squarespace.com/about.

Perks

  • Health insurance with 100% premium covered
  • Flexible vacation & paid time off
  • Equity plan
  • 401(k) plan with employer match
  • Free lunch and snacks
  • Dog-friendly workplace

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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What are Squarespace Perks + Benefits

Squarespace Benefits Overview

Flexible PTO policy for full time employees
20 weeks paid leave to welcome a child through any of the ways to form a family for all genders
Up to 12 weeks paid personal care leave
Up to 20 weeks paid leave to care for a family member
Bereavement leave for loss of a loved one
$20,000 benefit for fertility planning & treatment, adoption & surrogacy
Unlimited free virtual family planning visits with OB/GYNs, doulas & midwives
Subsidized backup care for family, infant, child, adult, or elder dependents
Employee Assistance Plan (EAP) to support child care & parenting, helping aging parents & more
Virtual counseling sessions with licensed therapists fully covered with HealthJoy
100% paid Headspace app subscriptions
Access to mental healthcare apps, Talkspace & Ginger
100% paid premiums on health benefits for you, your dependent children & domestic partner
$5,000 tuition reimbursement per year
2 complimentary Squarespace sites & subscription to Unfold

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Squarespace offers virtual counseling sessions with licensed therapists fully covered with HealthJoy. 100% paid Headspace app subscriptions and access to mental healthcare apps, Talkspace & Ginger.
Financial & Retirement
401(K)
401(K) matching
Company equity
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Relocation assistance
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education stipend
Continuing education available during work hours
All employees have full access to LinkedIn Learning.
Online course subscriptions available

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