UX Writer

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Sorry, this job was removed at 12:05 p.m. (EST) on Saturday, December 4, 2021
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We’re Medly, a human-centered digital pharmacy that prioritizes patient well-being. Our mission is to deliver prescriptions to patients at prices they can afford - regardless of income, lifestyle, language or diagnosis. We live our mission to democratize healthcare by leveraging technology to create accessible tools for improving lives. Visit us online at https://medly.com/en-us

Your overall mission:

Medly is looking for our first full-time UX Writer! Your job will be to create copy that educates and guides users on how to use and to get the most value from our different product verticals (Internal, B2B, B2C).

The ideal candidate for this role is passionate and collaborative, driven by a curiosity to solve problems and learn new things. They're an effective communicator and a meticulous wordsmith. They also have experience working with cross-functional product teams, and feel comfortable communicating concepts to stakeholders (senior leadership, sales, support etc.) and customers outside the product org. 

What you’ll do:

  • Collaborate with Product Managers, Designers, Engineers and other subject experts to write user-interface copy.
  • Write articles for our Help Center for new features, and update and maintain existing articles.
  • Work with our Product and Engineering teams across multiple product verticals to understand how new and existing features work as they're still being developed.
  • Contribute to, maintain, and co-own our internal voice and style guide.
  • Audit our existing content for accessibility, and help us update content to be more accessible
  • Deeply understand the varied needs of all our different user types, and be an advocate for their success.

 What you’ll gain:

  • Competitive compensation and benefits
  • Unlimited room for growth and development
  • The ability to make a noticeable impact and improve lives

What you’ll need:

  • Have 3+ years of UX writing experience.
  • Experience writing for B2B and B2C audiences
  • A researcher who is curious to learn more about our products, and how our users use it to support their work and businesses
  • Ability to work across multiple projects at once and in a fast turn-around time frame.
  • Are a compelling story-teller who creates fun, engaging, and relatable narratives
  • You value craft and have a great attention to detail and can balance that with thinking strategically to problem solve.
  • Experience in the healthcare industry (nice to have)

Medly Pharmacy is an equal opportunity employer. We proudly celebrate diversity and are devoted to creating an inclusive environment for all employees regardless of race, color, religion, national origin, sex, sexual orientation, age, disability, military service, or any other non-merit factor.

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Location

Our HQ in Brooklyn is unique - on the bottom floor is our pharmacy, and top two are where corporate sits. We're also right by an awesome food scene!

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